Solved: Re: Messages

Anonymous · ‎28-10-2016

When I'm sending txt messages its saying when I look on details it's saying pending all the time Even knowing the person have had the txt I use to heve a little simple come up saying it's been delivered can anyone help me

MI5 · ‎28-10-2016

Just start your text message with *0# and you will get notification of delivery to the recipients phone.
No way to confirm if it has been read though.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

Anonymous · ‎28-10-2016

Please someone help me as o2 live chat want

Cleoriff · ‎28-10-2016

Hi @Anonymous Does the message ever show in your sent box? I would reboot the phone (turn off and back on) and see if that helps

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Cleoriff · ‎28-10-2016

Also check in settings that you have the right message centre number

Open messages, settings and type in the message centre number :
Pay Monthly +447802000332
Pay & Go +447802092035

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MI5 · ‎28-10-2016

You don't get delivery reports on o2 unless you start your message with *0#

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Anonymous · ‎28-10-2016

I assume you mean a messenger app such as facebook messenger or WhatsApp Reboot the phone as @Cleoriff suggested

MI5 · ‎28-10-2016

The op says txt messages.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Anonymous · ‎28-10-2016

Maybe a new SIM card will help?

Anonymous · ‎28-10-2016

Tried that

Cleoriff · ‎28-10-2016

The way this has been solved before by trying a new sim in the phone. If you take the phone instore they will swap it over for you.

Have a look at this thread. The problem was sorted following the advice given by @MI5

https://community.o2.co.uk/t5/Android-Devices-Samsung-HTC-Sony/SMS-Always-say-Pending/td-p/828909

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