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MMS doesn't download

Anonymous
Not applicable
I have a Galaxy S2 and I can't open an MMS that has been sent, it just says downloading but never opens. It has said downloading for2 days now.
Any idea how to get the message?
Thanks
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MI5
Level 94: Supreme
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Registered:

@Anonymous wrote:

Any adivise would be greatly received. I can,t send or receive MMS messages on my Samsung phone.


Firstly, make sure mobile data is turned on.

Then check the settings in the message app to make sure MMS is enabled.

Finally text the word "active" to 2020 then save settings returned and reboot the phone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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