
on 22-06-2017 18:32
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on 22-06-2017 18:32
Periodically lose contacts from phone, in the past they come back after phone reboot but not this time. Looking on other forums this is quite common on certain Android phones, do not want to set phone back to factory settings as O2 Guro suggests as seem a bit extreme, especially as it keeps happening and is a known fault.
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on 23-06-2017 11:46
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on 23-06-2017 11:46
Somehow they are being deleted off the Google server.
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on 22-06-2017 18:36
I keep all mine on Google so the phone is always in sync with my contacts list, that way, they won't get lost.
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on 22-06-2017 18:48
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on 22-06-2017 18:48
Your contacts should automatically be backed up to Google. If you go into settings, accounts, Google and check just what syncs with the phone. Make sure contacts are synced by ticking the box.
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on 22-06-2017 18:57
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on 22-06-2017 18:57
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

on 23-06-2017 10:17
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on 23-06-2017 10:17
Yes, my contacts are stored on Google and the phone backed up regularly. Not ALL contacts dissapear, I get left with a few random ones which are different each time it happens.
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on 23-06-2017 10:23
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on 23-06-2017 10:23
If so, it sounds like a sync problem.
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on 23-06-2017 11:43
Just checked via the link and the contact list is not complete, just showing the nine contacts that appear on my phone.
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on 23-06-2017 11:46
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on 23-06-2017 11:46
Somehow they are being deleted off the Google server.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

