Solved: Re: Locations on widget and browser

Anonymous · ‎26-04-2014

Hi guys, I've recently noticed that my location for my weather widget and from browser stops updating after about 2 days. And the only to fix it is via a reset...
Now the problem is that everything else reports my location with little problem like maps and Facebook so I'm not sure what the issue could be...

Anyone had this issue?

Anonymous · ‎28-04-2014

Thank you for trying to help btw much appreciated

Reset has fixed it temporarily but I suppose I'll get used to it

View solution in original post

Anonymous · ‎26-04-2014

Hi.

Check in your location settings in the phone to see that they are set to the correct location.

If you can say what phone you have we could help you navigate you there.

And or delete the app and data and re download and when you reopen it , it should ask for permission to use your current location.

Anonymous · ‎26-04-2014

Sorry it's the Z1 compact with kitkat...

I have tried that it struggles to find location after removing the widget kinda freezes. My settings are fine as other apps like Google maps finds my general location fine on my wifi or data.

MI5 · ‎26-04-2014

Weather widgets use their own servers to get data from which are notoriously troublesome (HTC being the exception).
I tend to use either Android weather or BBC weather widgets off play store.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎26-04-2014

Ok

Have you tried a soft reset by turning it off and back on.

Another option would be a hard reset but make a back up first.

http://sony-xperia.mobi/eng/sony-xperia-z1-compact/631-sony-xperia-z1-compact-hard-reset-button.html

The native app in my iPhone works just fine and I use MetOffice app too.

MI5 · ‎26-04-2014

A reset won't help if it's the server playing up.
Try a different widget first to see.....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎26-04-2014

The BBC widget seems to work and which Android weather are you referring to?

At the moment my browser on the BBC website can't find my location also via the Auto locate button for some reason...

MI5 · ‎26-04-2014

It's just called android weather. I'll post a link later when I'm on my pc.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

MI5 · ‎26-04-2014

https://play.google.com/store/apps/details?id=com.devexpert.weather
Sorry, looks like they renamed it.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎26-04-2014

The BBC one works fine and finds approx my location when I added my widget on the home screen but the android weather widget you suggested is stuck in the last town I was in

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