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I AM CHANGING MY SIM AND WANT TO KNOW HOW TO BACK UP MY PHONE

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Anonymous
Not applicable

on ‎13-12-2016 13:30

on ‎13-12-2016 13:30

I AM CHANGING MY SIM AND WANT TO KNOW HOW TO BACK UP MY PHONE SAMSUNG S 

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MI5
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on ‎13-12-2016 13:39

on ‎13-12-2016 13:39

You don't need to back up your phone to just change sim cards but Samsung Kies will back up your device for you.
http://www.samsung.com/uk/support/usefulsoftware/KIES/
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
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on ‎13-12-2016 13:39

on ‎13-12-2016 13:39

You don't need to back up your phone to just change sim cards but Samsung Kies will back up your device for you.
http://www.samsung.com/uk/support/usefulsoftware/KIES/
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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on ‎13-12-2016 14:04

on ‎13-12-2016 14:04

Make sure that anything such as contacts is stored on the phone and not the sim card.

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
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Bambino
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on ‎13-12-2016 15:02

on ‎13-12-2016 15:02

@Anonymous  Here's a tutorial to back up to Google as well: http://www.pcadvisor.co.uk/how-to/google-android/how-back-up-android-back-up-phone-or-tablets-photos-video-more-image-meem-3606330/

I DO NOT WORK FOR O2



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