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Level 1: Joiner
Posts: 31
Registered: ‎07-05-2013

Re: Huawei p9 nougat update

When are we going to get on Noughat? The rest of the world has been on it since December! We are 2 or three updates behind!

Posts: 78,776
Topics: 491
Solutions: 9,253
Registered: ‎04-04-2012

Re: Huawei p9 nougat update

Hardly the rest of the world! but your official answer has already been posted here https://community.o2.co.uk/t5/Android-Devices-Samsung-HTC-Sony/Huawei-p9-nougat-update/m-p/1036574#M...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr) and Z3 Tablet (Three UK)
iPhone7 (EE)

nil desperandum. When you take things for granted, the things you are granted, are taken away.



Level 1: Joiner
Posts: 8
Registered: ‎27-01-2017

Re: Huawei p9 nougat update

Hi, I appreciate you getting back to us on this but can you tell me what the hold up is? As far as I can tell O2 have not made any modifications to the stock rom provided by Huawei so surely it should just be a case of saying yes the update can be released? These kind of seemingly unnecessary delays (please correct me if im wrong) are the kind of things that make people choose different networks.

Thanks,

Bob

Posts: 78,776
Topics: 491
Solutions: 9,253
Registered: ‎04-04-2012

Re: Huawei p9 nougat update

Only @Chris_K can answer that Bob.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr) and Z3 Tablet (Three UK)
iPhone7 (EE)

nil desperandum. When you take things for granted, the things you are granted, are taken away.



Level 1: Joiner
Posts: 31
Registered: ‎07-05-2013

Re: Huawei p9 nougat update

[ Edited ]

I too uwas under the impression that our P9s were European wide models... Yet a lot of european countries have had android 7 for weeks!

 

I dont know why the UK always lags behind, Its so frustrating & infuriating!!!

 

A webchat with Huawei says it will be soon but cant give an exact date. They also said that some users in the UK already had it and its being released in batches! Knowing my luck I'll be in the last batch or worse still not in any BATCH!

 

Android Updates are always an issue... Dribs and drabs here there and everywhere even for the SAME phone! 

Thats one thing that I admire Apple for... Everyone gets the latest iOS software at the same TIME!!!!!

 

Come on O2.... Release the update.

 

Posts: 59,937
Registered: ‎04-01-2009

Re: Huawei p9 nougat update

If O2 have received the update for approval and sent it back then it's down to Huawei to release it.

Level 1: Joiner
Posts: 31
Registered: ‎07-05-2013

Re: Huawei p9 nougat update

[ Edited ]

Hi All,

 

Anybody received an update or any further news?Help

Posts: 78,776
Topics: 491
Solutions: 9,253
Registered: ‎04-04-2012

Re: Huawei p9 nougat update

No updates from O2 as yet.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr) and Z3 Tablet (Three UK)
iPhone7 (EE)

nil desperandum. When you take things for granted, the things you are granted, are taken away.



Level 1: Joiner
Posts: 31
Registered: ‎07-05-2013

Re: Huawei p9 nougat update

[ Edited ]

I emailed Huawei, They first asked me for an IMEI number and then responded with:

 

Thank you for Contacting Huawei Customer Services.

Your device has O2 custom firmware on it. This means that until O2 releases their customised version of EMUI 5.x, no update will be released to your device.
 As it is a third party developing the customisations, it is not something we have a timeline for.

I am sorry we cannot be of more help in this issue. I do hope you have a great weekend though!
 Best Regards, Hank
Huawei Customer Care Team.

 

So those of us with O2 devices are at their mercy!

 

Posts: 78,776
Topics: 491
Solutions: 9,253
Registered: ‎04-04-2012

Re: Huawei p9 nougat update


@TeeEmm wrote:

So those of us with O2 devices are at their mercy!

 


Same for any phone on network customised firmware I'm afraid.

It's always down to how fast the networks react to updates.

Any more news @Chris_K ?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr) and Z3 Tablet (Three UK)
iPhone7 (EE)

nil desperandum. When you take things for granted, the things you are granted, are taken away.