Huawei Phones

[SheenaEvans]

Ive recenty bought a Huawei Psmart, and now i have heard that i wont be getting any updates for the phone. What can i do? Can me and my husband exchange them for new phones? 

We have both had the phones for 16 days.

[Anonymous · Accepted solution]

@SheenaEvans @The cooling off period is 14 days so they won’t replace it at 16 days & your phones will still be supported until otherwise said 

[MI5]

@SheenaEvans 

Huawei have successfully applied for a court injunction which has been granted for 90 days in order to continue negotiations over the issue. 

Many in the industry now feel this will blow over, so you have nothing to worry about. 

[Bambino]

@SheenaEvans  Please take a look here: https://community.o2.co.uk/t5/Android/Huawei-Panic-Over/m-p/1224477 

It isn't even news today.

[TallTrees]

Hello @SheenaEvans 

I agree with the other Community comments and ~

Nothing has happened to you yet.

Keep your phones and enjoy them use them as normal ~ it will all sort itself out

this kind of issue has far reaching affects ~ it will need to be sorted out by

higher authorities.

Best of Luck and good wishes.

[jonsie]

Hopefully the panic IS over and peoples' minds will be put at ease. I'm sure the situation will be sorted out during the 90 days grace.

[EmilieT]

Hey guys, 

We now have a Q&A on the Huawei situation live on the community. You can read the Q&A here. 

If you have any questions that are not answered in the Q&A please drop them in the thread and we'll do our best to get them answered for you.