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How to check signal type on galaxy s5

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Anonymous
Not applicable

on ‎28-08-2015 09:57

on ‎28-08-2015 09:57

On Galaxy S5.

Received new sim from 02, expect to see a little 4G in the strength bar to show that I am using it.

All I see are the strength bars. there is no 3G or 4G

I know the phone can show them as I have just moved from BT.

 

How do I know what type of signal I am using????

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MI5
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on ‎28-08-2015 10:14

on ‎28-08-2015 10:14

Text the word "Active" to 2020 and save the settings that get sent back.
It sounds like your APN is wrong and this should fix it for you.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151706 Posts
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Registered:

on ‎28-08-2015 10:14

on ‎28-08-2015 10:14

Text the word "Active" to 2020 and save the settings that get sent back.
It sounds like your APN is wrong and this should fix it for you.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
Not applicable

on ‎28-08-2015 10:16

on ‎28-08-2015 10:16

Go into SETTINGS then ABOUT DEVICE then STATUS. It will tell you the mobile network type.

 

If your not picking up 4G, make sure it is turned on by going into SETTINGS then MORE NETWORKS then MOBILE NETWORKS and changing NETWORK MODE to LTE/WCDMA/GSM

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Anonymous
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In response to Anonymous

on ‎28-08-2015 10:27

on ‎28-08-2015 10:27

ok.

settings were correct, however did active 2020 to get new settings and now shows 4G.

thanks people.

 

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MI5
Level 94: Supreme
In response to Anonymous
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on ‎28-08-2015 10:28

on ‎28-08-2015 10:28

Good news slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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