How do I disable MMS sending

[willi10]

Hi,
I have a Huawei P30, struggling to find a way to disable MMS so I can't accidentally add charges to my bill. Can you help? I've tried going in to the Apn to edit it but it's set to view only.
Thank you.

[Bambino]

@willi10  You should be able to turn it off in Settings. Please see this guide: https://community.o2.co.uk/t5/Other-Products-and-Services/Accidental-MMS-Sending-and-How-to-Avoid-it...

[willi10]

I found the Apn 'O2 mobile web' I go into edit it but it's all greyed out won't let me change it. So is there another way what settings should I be looking for

[MI5]

@willi10 

Have you looked in the message app settings to see if there is an MMS switch?

[Bambino]

@willi10  I found a tutorial on how to set up MMS. If you can follow the steps, just delete the MMS settings when you get to it. https://www.helpforsmartphone.com/public/en/huawei/p30-pro/android-9-0/guides/27/Set-up-MMS-Huawei-P...

If that doesn't work, I suggest contacting Huawei support: https://consumer.huawei.com/uk/support/

[willi10]

Nope that didn't work thanks anyway

[willi10]

There is no MMS switch in the messaging app

[MI5]

@willi10 

Then I'd call customer service and ask them to disable it on your account.

Guide: How to find help & contact O2 

[willi10]

Ok I'll give that a go thanks

[willi10]

Another thought does a spend cap stop MMS when reached? Ta