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Scousehouss · ‎25-08-2020

My phone restarted but I have forgot the password to open it. Is there anything I can do without losing all my data?

MI5 · ‎25-08-2020

Keep entering the wrong password until it asks you to login with Google ID.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎25-08-2020

@Scousehouss

Keep entering the wrong password until it asks you to login with Google ID.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Scousehouss · ‎25-08-2020

Been trying since yesterday. Also tried through Google with another device..

MI5 · ‎25-08-2020

@Scousehouss

There's no other way unless you remember your password / code.

You won't even be able to factory reset it as that will still ask for the passcode before you can reset it.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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