Solved: Foreign speaking voice

Hector · ‎23-03-2020

Every now and then a foreign speaking voice just starts talking out of the blue. I havd absolutely no idea what it is saying and no apps open. It only happens when sound is unmuted

MI5 · ‎23-03-2020

@Hector

Check the notification sounds for both chats and group messages.

Sometimes these can get corrupted, esp if you have previously used a different phone and restored your whatsapp settings to a new one.

Also check if "Lock Screen talkback accessibility" is on.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5 · ‎23-03-2020

@Hector

Is it Siri on your iPhone?

I think we'll need more info to help you better though......

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Hector · ‎23-03-2020

I have a Huawei p30 pro if that helps

MI5 · ‎23-03-2020

@Hector

Could be "Hey Google" ?

Try saying "Hey Google" when in range of yout phone and see if you get the same voice?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Hector · ‎23-03-2020

I have tried that and it sounds like a female voice on google, but the foreign voice sound male

MI5 · ‎23-03-2020

Do you have whatsapp installed @Hector ?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Hector · ‎23-03-2020

Yes i do

MI5 · ‎23-03-2020

@Hector

Check the notification sounds for both chats and group messages.

Sometimes these can get corrupted, esp if you have previously used a different phone and restored your whatsapp settings to a new one.

Also check if "Lock Screen talkback accessibility" is on.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Hector · ‎23-03-2020

Talkback is set as off. Not sure how to check notification sounds

MI5 · ‎23-03-2020

@Hector

Open whatsapp app and go to settings >notifications

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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