Solved: Family package

Family4 · ‎20-03-2020

Im currently paying a monthly contract for my phone, but my husband is on pay as you go, and im also getting another sim for an old phone i have so that, with whats going off my kids can text me whilst at work. I keep reading these family packages that o2 are doing but they seem so complicated to set up.
Does anyone have any ideas. All phones are android

Cleoriff · ‎20-03-2020

Hi @Family4

You can take out a sharer plan but all phones need to be on contract https://www.o2.co.uk/sharer-plans

Or there are family plans which are worth looking into https://www.o2.co.uk/family-plan

You may need to give customer services a call though as you have a mix of PAYG and Contract phones

Guide: How to find help & contact O2

Veritas Numquam Perit

View solution in original post

Cleoriff · ‎20-03-2020

Hi @Family4

You can take out a sharer plan but all phones need to be on contract https://www.o2.co.uk/sharer-plans

Or there are family plans which are worth looking into https://www.o2.co.uk/family-plan

You may need to give customer services a call though as you have a mix of PAYG and Contract phones

Guide: How to find help & contact O2

Veritas Numquam Perit

Martin-O2 · ‎23-03-2020

Hey @Family4 the info posted by @Cleoriff above should answer your question but if you're unsure on anything then please let us know.

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help

If you'd like to take part, why not register?

O2

Family package

Wifi calling on Samsung bought from Argos?

Forgotten pass code

Pixel 8a - Thoughts?

Lost stolen

VoLTE / 4G calling not available (Sony Xperia 1ii)