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Former Staff
Posts: 11,564
Registered: ‎13-08-2012

FAQs: Android Devices (Samsung, HTC, Sony etc.)

[ Edited ]

Hi there,

If you're new to the community, welcome! Take a look at our handy guide below:


What's the O2 community and how to get started


Need some help with your Android device or how to ask a question on the ? Here are some links answering the most commonly asked questions:


From around the website

Here are some of the best guides from the O2 website

• Mobile guides

• O2 Help and Support


From the community

Here are our specially selected community guides created by some of our top experts:

APN settings for Android phones - by jonsie

How to reset your Samsung after a firmware update - by MI5

• Collection of manuals and guides - by MI5 & anticpated

• A guide to using Odin - by MI5


Can't find what you're looking for?

The easiest way to get help is to search for an answer or just start a new thread and ask.


Would you like to help out or get a guide linked as well?

If you'd like to help out as well, feel free to chip in. If you enjoy writing about your experience, we're always looking for more guides, tips and tricks or reviews to link from this FAQ. Examples could be:

• Your reviews or guides about specific devices

• Your reviews or guides about specific software versions

• Tips and guides on device specifics (eg MMS, tethering) 


One thing you can do if you need more help is to check out the main O2 site's device page:


Help and Support Device page


You can also always drop Toby a private message with your ideas or suggestions for more content and helpful guides on the O2 Community.

Hope to speak soon!

Fancy writing a great device review or O2 forum guide? Send me a message!

Get involved:
• New to the community? This is how you get help.
• Want to know who we are? Come and say hi to us.
• Want to have a chat? Drop me a direct message.