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Experia Z1 internet charges

Anonymous
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I only use the internet via wifi but am being charged basically £1 per day. I have Background Data Restricted, data roaming is off and dat traffic is not selected. O2 have been unhelpful. Any thoughts on what box is not selected?
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jonsie
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Anonymous
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Hi,

 

 

You need to turn off mobile data in your phones settings to stop the web daily charge of £1 per day for 50mb of data usage.

 

Using Wifi like you are is free or add a data package into your tariff or via a bolt on.

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jonsie
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You need to turn off/untick mobile data to stop the charges. Also in wifi settings make sure wifi is set not to sleep in the advanced settings.

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Anonymous
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Thank you for the prompt reply. I have Keep WiFi on during sleep set to Always. Mobile Data Traffic is greyed and Data Roaming Off?
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MI5
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Yep, perfect...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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jonsie
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Anonymous
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I now seem to be charge free. Many thanks
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Anonymous
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@Anonymous wrote:
I now seem to be charge free. Many thanks

Awesome.

 

Fantastic

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jonsie
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