cancel
Showing results for 
Search instead for 
Did you mean: 

Early payment of bill

MandyJ
Level 1: Joiner
  • 25 Posts
  • 2 Topics
  • 0 Solutions
Registered:
My bill is due on the 23rd but I paid it early on the 18th... Will my direct debit come out as I don't want to be charged twice?
Message 1 of 44
2,304 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Cleoriff
Level 94: Supreme
  • 103927 Posts
  • 780 Topics
  • 4921 Solutions
Registered:

Hi @MandyJ Unless you contact your bank the direct debit will be taken, as it's set up automatically to pay on that date. I would give the bank a call tomorrow, although it may be too late with only 2 days notice.

People are allowed to make additional payments on their contracts.... but unless you contact O2 you are unable to change payment date. I think this will be seen as an additional payment.

*The Game Is On*

Most-Helpful-MemberFriendliest-MemberMost-Useful-GuideBest-Feedbacker

View solution in original post

Message 4 of 44
2,036 Views
43 REPLIES 43

jonsie
Level 94: Supreme
  • 85248 Posts
  • 591 Topics
  • 4462 Solutions
Registered:

Very probably I'm afraid. 

If you have online banking you can suspend the direct debit for one month. Even then you may get a pop-up saying it's too near the date. Worth a try.... 

Message 2 of 44
2,040 Views

MandyJ
Level 1: Joiner
  • 25 Posts
  • 2 Topics
  • 0 Solutions
Registered:
Thank you.. I will just call o2 tmorrow I guess so they won't charge me again.
Message 3 of 44
2,039 Views

Cleoriff
Level 94: Supreme
  • 103927 Posts
  • 780 Topics
  • 4921 Solutions
Registered:

Hi @MandyJ Unless you contact your bank the direct debit will be taken, as it's set up automatically to pay on that date. I would give the bank a call tomorrow, although it may be too late with only 2 days notice.

People are allowed to make additional payments on their contracts.... but unless you contact O2 you are unable to change payment date. I think this will be seen as an additional payment.

*The Game Is On*

Most-Helpful-MemberFriendliest-MemberMost-Useful-GuideBest-Feedbacker

View solution in original post

Message 4 of 44
2,037 Views

MI5
Level 94: Supreme
  • 119617 Posts
  • 605 Topics
  • 17483 Solutions
Registered:
If it is taken twice it will sit as a credit on your account so next month the system won’t call the DD at all.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 5 of 44
2,032 Views

MandyJ
Level 1: Joiner
  • 25 Posts
  • 2 Topics
  • 0 Solutions
Registered:
Oh well that sucks ! I thought I was doing a good thing paying early ! ... So if I cancel my direct debit I can just pay each month using my card ?
Message 6 of 44
2,028 Views

MI5
Level 94: Supreme
  • 119617 Posts
  • 605 Topics
  • 17483 Solutions
Registered:
Seriously don’t can the DD.
If you forget to pay 1 month they will just cut you off and mark down your credit file.
If you want to pay earlier call customer service on 202 and change the DD date to suit you.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 7 of 44
2,020 Views

jonsie
Level 94: Supreme
  • 85248 Posts
  • 591 Topics
  • 4462 Solutions
Registered:

It's probably too near the date to be cancelled by the bank but call them first thing in the morning to check. 

Message 8 of 44
2,018 Views

Cleoriff
Level 94: Supreme
  • 103927 Posts
  • 780 Topics
  • 4921 Solutions
Registered:

@MandyJ wrote:
Oh well that sucks ! I thought I was doing a good thing paying early ! ... So if I cancel my direct debit I can just pay each month using my card ?

Yes you could...but it probably be too late to cancel for this month. (dependent on your bank)  Also direct debit forms part of your contract and is really the most efficient way to make sure payment is made.

*The Game Is On*

Most-Helpful-MemberFriendliest-MemberMost-Useful-GuideBest-Feedbacker
Message 9 of 44
2,017 Views

MandyJ
Level 1: Joiner
  • 25 Posts
  • 2 Topics
  • 0 Solutions
Registered:
Hmmm... well thanks for the advice all... I guess I'll just see what happens on payment date... I mean I guess if I'm in credit I won't have to pay next month ...
Message 10 of 44
2,013 Views