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Data usage spike for no reason

Anonymous
Not applicable

over the last 3 days my data usage has gone up astronomically when I have not done anything differently to the last 6 months. When I check in settings, data usage it seems to all be showing as email background data. This is odd as I have the same email accounts on my iPad and see no spike in usage there. Anyone else seen this? Thanks

Message 1 of 10
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MI5
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Check if there is an email stuck trying to send...?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 10
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Anonymous
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Just looked in my outbox and nothing there. That would have been a nice easy fix, bother.

Message 3 of 10
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MI5
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How about the sync settings / frequency?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 10
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Anonymous
Not applicable

No change there either, 15 mins same as ever.

Message 5 of 10
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Anonymous
Not applicable

@Anonymous wrote:

No change there either, 15 mins same as ever.


Do you have any apps updating over mobile data?

 

also turn auto play on FB off as that can use up a lot 

Message 6 of 10
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MI5
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Number of days to sync?
Auto download of images?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 7 of 10
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Anonymous
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Again no change on anything. That is why I am getting concerned as this happened over night. I have now deleted and set up email accounts again to see if that helps

Message 8 of 10
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MI5
Level 94: Supreme
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Let us know - I can't think of anything else.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 9 of 10
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Anonymous
Not applicable

Try deleting any non essential apps & turn off location settings 

Message 10 of 10
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