Re: Data usage spike for no reason

Anonymous · ‎04-09-2015

over the last 3 days my data usage has gone up astronomically when I have not done anything differently to the last 6 months. When I check in settings, data usage it seems to all be showing as email background data. This is odd as I have the same email accounts on my iPad and see no spike in usage there. Anyone else seen this? Thanks

MI5 · ‎04-09-2015

Check if there is an email stuck trying to send...?

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Anonymous · ‎04-09-2015

Just looked in my outbox and nothing there. That would have been a nice easy fix, bother.

MI5 · ‎04-09-2015

How about the sync settings / frequency?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎04-09-2015

No change there either, 15 mins same as ever.

Anonymous · ‎04-09-2015

@Anonymous wrote:
No change there either, 15 mins same as ever.

Do you have any apps updating over mobile data?

also turn auto play on FB off as that can use up a lot

MI5 · ‎04-09-2015

Number of days to sync?
Auto download of images?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎04-09-2015

Again no change on anything. That is why I am getting concerned as this happened over night. I have now deleted and set up email accounts again to see if that helps

MI5 · ‎04-09-2015

Let us know - I can't think of anything else.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎04-09-2015

Try deleting any non essential apps & turn off location settings

O2

Data usage spike for no reason

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