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Damaged sim

Anonymous
Not applicable

I have just changed my phone put the old sim in I have 2 for phone and texts but does not reconise my phone numbers on sim. I f clean the sim all ok then switch off and numbers disappear, clean sim again and numbers come back until I switch phone off again.

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MI5
Level 94: Supreme
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Registered:
If you go into your phonebook settings look and see if it is set the show sim contacts.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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4 REPLIES 4

Anonymous
Not applicable
Can you help with my sim card please.
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Anonymous
Not applicable

@Anonymous Have you tried checking your signal here

 

https://status.o2.co.uk

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MI5
Level 94: Supreme
  • 151998 Posts
  • 651 Topics
  • 28905 Solutions
Registered:
If you go into your phonebook settings look and see if it is set the show sim contacts.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Marjo
Former Staff
  • 7881 Posts
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Hey @Anonymous how are you doing with your phone? Did you manage to find any settings that might help as per @MI5 advice above or are you still stuck? Cheers

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