Credit file referrals - HELP - Page 2

KAPOS001 · ‎23-11-2020

Hi, can someone please escalate my email to the credit referrals team.

I have paid an outstanding debit (that no O2 agent could explain what the payment was for) which I disputed back in September. I am trying to buy a house but my mortgage has been rejected because O2 have not removed my name from the credit record.

I am going to lose my house which has a time sensitive transaction date because O2 have failed to update their records. I am appalled by the way O2 have treated me and require urgent assistance.

O2Emma · ‎23-11-2020

@MI5 We are here as network issue support however if you feel that community need our help in other issues we can look into for you no problem

MI5 · ‎23-11-2020

OK, thanks for that

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2Emma · ‎23-11-2020

No problem @MI5

O2

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