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on 02-04-2018 23:22
Hi, could someone please point me to the right place to congigure a new HTC phone (not a contract phone)? It is always in E mode for mobile data, whereas on previous HTC there was a 3G, so it's not just the mast. And I've had to put SIM back into an old phone to use the internet 😕
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on 02-04-2018 23:30
or text the word "active" to 2020
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 02-04-2018 23:30
or text the word "active" to 2020
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 02-04-2018 23:55
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on 02-04-2018 23:55
Thank you! For some reason it's still on E when it was H on other phone, but seems a little faster at least! I don't understand why the help desk couldn't have suggested this the three times I've rung. But never mind.
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on 02-04-2018 23:59
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on 02-04-2018 23:59
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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03-04-2018 00:14 - edited 03-04-2018 00:15
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03-04-2018 00:14 - edited 03-04-2018 00:15
Also try going to settings conecction and mobile should be at the top of phone under settings and seeing if it's set to 3g or 4g only
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on 03-04-2018 18:00