Charged for incoming multimedia messages - samsung s9

[samstaffs]

Good afternoon, 

I have been charged for incoming media messages and can't seem to stop it! My phone automatically creates a group message when I receive a photo - so I get charged twice! Has anyone had the same issue? Any solutions? Thank you. 

[MI5 · Accepted solution]

@samstaffs you can turn off sending of MMS messages in the message settings. You will still be able to receive them but the phone won't send with MMS turned off.

[samstaffs]

Sorry - how do I do that? When I go to sttings for multimedia messages I am not able to select it. 

Thanks, 

[MI5]

Open message app and tap the 3 dots. Choose settings and look for the MMS options.

[Marjo]

Good morning @samstaffs, just curious if you managed to find the correct settings in the end as per the advice above?

[samstaffs]

Unfortunately not. I am going to take my phone to carphone warehouse tomorrow hopefully will be sorted then. Thank you . 

[Marjo]

Sorry to hear that @samstaffs. 😞 Let us know how it goes at the shop and if they were able to point out what the issue was - it might end up helping someone else here who is looking for similar information in the future.