Cannot send email without wifi

[Anonymous]

Hi

I've set up pop3 email accounts on my Sony Xperia Z1 Compact and am having problems

With a wifi connection, everything works fine

Without wifi, i can receive emails but not send them

The settings i have used are exactly the same as for my email in outlook

I'm stumped - has anyone had and resolved this problem?

Any help much appreciated

Thanks in advance

[MI5]

Which email provider and what are your smtp settings?
You should also use IMAP to replicate your email account more precisely.

[Anonymous]

It may be worth deleting the email account in your phone and re enter the settings.

I'm aware you state all looks fine but I've known this to help resolve.

[Anonymous]

Just spent a happy hour or so deleting & recreating the email accounts, to no avail 🙂

email is myname@aletalk.co.uk - smtp settings exactly as in outlook

not sure about imap... will take a look at that

thanks for the replies guys

[MI5]

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@Anonymous wrote:

smtp settings exactly as in outlook

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I assume outlook is using your wifi too though?

I need to know what your settings actually are to help?

[Anonymous · Accepted solution]

Well, the solution, for me was to download an email app & use that rather than email on the xperia phone

Set up and worked first time, with all the same settings as i was using for the xperia email - work that one out! 🙂

[MI5]

Well done

[Anonymous]

Im glad you found a resolution.

It's a shame the stock email app didn't work properly for you.