Can't receive text messages on Galaxy S20

[petermark1972]

Getting very frustrated now with my new Galaxy S20 5G. I am able to make and receive phone calls and send texts but I'm not receiving any texts... Which means I can't finish setting up my apps as a lot of them want to text me codes. I've googled for hours and tried everything I can find with no success. I tried phoning O2 but I can't get talking to anyone because it wasn't deemed urgent enough.

So far I have:

Restarted the phone (several times)

Updated the software

Removed the sim

Cleared the message cache

Triple checked the message centre number

Anybody any suggestions as to where I go from here? Any help much appreciated

Regards

Pete

[Kwheeldon]

Well on Twitter it says it’s been resolved which I don’t think it has as mine still won’t receive any texts or activate my iMessage etc

[Cocoloco]

Can you send messages? Or problems receiving?

My iMessage & Facetime says waiting for authorisation still...

Kinda ruins the excitement of upgrading!

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[Cocoloco]

https://mobile.twitter.com/o2

[Kwheeldon]

Problems receiving them, Yh my iMessage and FaceTime says that’s aswell. Stressing me out 😂 I want to get ride of my old phone so I can just use this new one

[kazh]

My Samsung s20+ still isn't receiving texts despite being rebooted numerous times

[LJM26]

I just got a visual voicemail through from yesterday guys which hadn’t come through before. Hopefully this means we are on track!

[Tosh]

I have exactly the same problem with my new iPhone 11 However I was able to set up WhatsApp by receiving the verification code via an automated call instead of a text.

[Mturton]

I had the same problem but I am receiving texts this morning but I havnt received any texts from the last couple of days. Hopefully everyone's will start to work today.

[Cleoriff]

Sounds positive @Mturton 

Thanks for letting us know.

[petermark1972]

New texts have finally started to come through this morning... Any ones sent in the last few days haven't though. Hoping thats just a backlog and they will come through eventually?