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Can a dual sim phone be unlocked?

Anonymous
Not applicable

I recently bought a BQ dual sim phone from O2 to replace a free dual sim phone which got broken. The phone is lovely and would like to keep it. I have been with O2 for more than 15 years, and I am happy to continue with them. When I chose it , I was under the impression that I would be able to unlock one of the sims so I can use my Spanish sim when I go abroad, but it looks like I can't. I must wait for 12 months so I can unlock the whole thing. THis is rather inconvenient, I don't want to unlock both, just one. Has anybody got the same problem? I feel so stupid, I trusted the O2 gurus who recommended this phone.

 

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xxscrappyxx
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@Bambino. No its not.
Message 11 of 21
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Bambino
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Well, @xxscrappyxx, if you read the thread you will see that the OP is on Pay & Go and that @jonsie's post says that Pay & Go phones are locked to the network for 12 months.

I DO NOT WORK FOR O2



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Message 12 of 21
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MI5
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Do not be tempted to use dodgy means to unlock it.
If you can borrow an o2 contract sim you can put that into the phone and still get the free immediate unlock.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 13 of 21
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Bambino
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@Anonymous Please see @MI5's post above this one. A good idea if you can.

I DO NOT WORK FOR O2



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Message 14 of 21
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jonsie
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Message 15 of 21
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MI5
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I can't remember if it's included in the unlock link so thought I'd mention it.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 16 of 21
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MI5
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@jonsie wrote:

If you are anywhere near godforsaken Bolton you can borrow my sim wink


They will need it for a couple of days though jonsie.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 17 of 21
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jonsie
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Anonymous
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That's a great idea. Thank you!
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MI5
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Happy to help slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 20 of 21
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