Attitude

[Anonymous]

Spoken to like dirt, spent thousands over the years, major issues, finally thought all sorted, phoned today, spent 27 min on hold, 45 later Put through to sales, Kieran has a go as " look we are busy" hurray up is way I was spoken to, asked it to speak to me like that, he tuts and hung up phone, that's not bad for a company that pride the themselves on service. Can't get a manager to call me, what are you supposed to do, so it's back to square 1 again yet was looking to ADD to my contract despite everything but I suppose you learn eventually

[Anonymous]

Let's see how long it takes for a call or reply even
Or will it be usual " oh really sorry" we will get back to you in around 3 months

[Cleoriff]

Sorry to hear this @Anonymous Poor service indeed

You can put in a complaint if you wish...http://www.o2.co.uk/how-to-complain

[Cleoriff]

Incidentally, I wonder if there is anything we can help with? We are all customers like yourself but we may be able to offer some advice?

[MI5]

Also, you won't get a callback from posting here as we are just customers like yourself.
Complaints is your best bet.

[Anonymous]

You can complain

http://www.o2.co.uk/how-to-complain

they say on the top that they want to make things right 

[MI5]

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@Anonymous wrote:

You can complain

http://www.o2.co.uk/how-to-complain

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Yes, as already posted above

[viridis]

Any business that told me to hurry up as I was setting up an account with them, wouldn't be given a penny.

[Beenherebefore]

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@viridis wrote:
Any business that told me to hurry up as I was setting up an account with them, wouldn't be given a penny.

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I'm sure they'd get more than that !!

[Anonymous]

Not too dissimilar to my own recent experience. Sorry for your experience, hope you get it sorted.