So I have a Xiaomi Mi9T Pro. The phone works beautifully and has done until very recently when I started getting trouble with googles RCS messaging service. SO can only message via SMS unless I use whatsapp or Telegram etc.
I looked through some forums, suggested everything from rebooting, reinserting SIM, to going into Airplane mode and clearing the cache from Google Carrier services etc. I've done all of this and yet my Google Messages App still sits on trying to verify phone number. (after so many attempts each day it gives up until the following day.)
When I started to look through the settings, I found under:- (SETTINGS>GOOGLE>DATA AND MESSAGING>DEVICE PHONE NUMBER) that it states 'No number available'
Thinking it was a google problem, I logged in to the account management website, deleted my number, waited a few minutes and readded. It verified this with a text code.
I go back in to the (SETTINGS>GOOGLE>DATA AND MESSAGING>DEVICE PHONE NUMBER) and see its still not populated with a number I have just verified.
So.... I go into ABOUT PHONE>ALL SPECS>STATUS) Phone number for my inserted sim card is UNKNOWN. Why?
I cannot manually add this myself, I have read this will need to be fixed by my carrier and beleive this is the data Google/Android is trying to read from my device but fails. That is then messing up Google Verifying my number with the RCS messaging platform.
Possible solution?? Can I please have an OTA broadcast to update my SIM to include its own number? I tried to call and explain this but all lines just hang up and say 'we're really busy'
Many thank.
Matt
