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Android 4.3 Update - S3, S4, S4 Mini & Note II

Chris_K
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Hi All,

 

Many of you have been asking about the much anticipated Android 4.3 update for several key Samsung devices – Including the S3, S4, S4 Mini & Note II. As with all updates we have an in-depth and rigorous testing procedure to ensure the update is seamless and provides a perfect user experience.

 

What are some key updates in Android 4.3?

-              Lower latency input for gamepad buttons and joysticks

-              Bluetooth AVRCP 1.3 support - display song names on a car stereo

-              OpenGL ES 3.0 - Android now supports the latest version of the industry standard for high performance graphics

-              Official support for the Samsung Galaxy Gear Smartwatch > http://accessoryshop.o2.co.uk/search?query=galaxy+gear

 

How do I get this Android 4.3 update?

Sometimes these updates are available via Samsung KIES before they are available OTA (over the air). To update via KIES, please visit this Samsung link which contains a download button to get the KIES desktop software as well as simple steps on how to install and update > http://www.samsung.com/uk/support/usefulsoftware/SWUP/JSP

 

Once the update arrives OTA, you can download this by going to Settings > General > About > Software Update > Update. This may differ very slightly depending on your device or software build.

 

Android 4.3 availability break-down

Galaxy S4 – The 4.3 update is now live via the Samsung KIES PC application. Connect your phone via USB, open KIES and check for updates. The S4 OTA update is also live and will be pushed out in batches from the date it went live on KIES - If you don't have the OTA update yet, consider updating via KIES instead.

 

Galaxy S4 Mini – The latest 4.2.2 update has been available via Samsung KIES since November 30th and should be available to all O2 handsets by connecting and updating via KIES. The OTA update will be released in batches over the coming weeks. Though this particular update doesn’t include the same changes as the above 4.3 update, it does bring with it official support for the Galaxy Gear Smartwatch. Android 4.3 may come to this device in the future, but we currently have no further details on this. We’ll let you know if/when that changes, however.

 

Galaxy S3 – We have received this update from Samsung and after our rigorous testing, has been approved and passed to Samsung for release. We hope for this to begin pushing out to O2 handsets over the coming week or two (hopefully before the end of the month) so keep your eyes peeled on your update screen. We'll let you know if there are any unforeseeable issues or delays that crop up.

 

Note II – The 4.3 update for the Note II is now live for OTA updates. This will be roll out in batches over the next few weeks so this update may not be available to you immediately. If you have an O2 branded Note II and don't see this update, I'd recommend connecting manually to KIES and checking for updates this way.

 

Thank you for your patience in awaiting this update - we know some of you have been eagerly awaiting receiving it or further information around it.

 

Are you looking forward to the update? If you’ve already been able to update to 4.3 via KIES, what do you think? The biggest change with the 4.3 update is that it supports Samsung’s Galaxy Gear Smartwatch – Something only the Note 3 supported previously. Will this update make you think about trying out wearable technology anytime soon?

 

Edit Log:

2:22pm 18th Dec - Updated availability news for the Note II

3:52pm 19th Dec - Updated OTA availability for the S4

11:25am 21st Jan - Updated Galaxy S3 section


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MI5
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Good to hear slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
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Ahhh its now saying not registered on network.....Hmmmmm..

 

I could cry!

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MI5
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See the fix on previous page....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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perksie
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Not sure why the thread title was changed, it might make it difficult for people searching for this thread.

 

MI5 knows he's good! slight_smile

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keithwill838
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Anybody know of a good incar charger for Galaxy s3 which will work with the new update,that is the only problem i have with the update is the incar charger not working

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MI5
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Not sure why you crossed it out but you need an approved Samsung charger with the correct certification to prevent damage to the phone.
See Samsung website for products and stockists.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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keithwill838
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I have an in-car charger that worked fine before the update,but since then will not charge the phone,do not really want to spend on another incase the problem is with the update

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MI5
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Depends on your definition of "problem".
Samsung have introduced a safeguard to prevent non official accessories been used, that includes anything that can damage the phone circuitry and cause battery explosions or fires which includes chargers, batteries and data cables.
So yes, the update probably did cause the issue but it ain't about to get fixed with another update either.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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Anonymous
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I have not done this update yet. Assume it is now available if I check for it. O2 branded S3. Is there any upside to doing this update? Seem to have read a few issues! If I back up first, do you think it is OK to go ahead? Phone at the moment is going really well. So was just wondering if it is a worthwhile update.

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MI5
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Many people have had issues so it's up to you but I'd probably recommend NOT updating if your happy with your phone as it is.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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