Android 4.3 Update - S3, S4, S4 Mini & Note II

[Chris_K]

Hi All,

Many of you have been asking about the much anticipated Android 4.3 update for several key Samsung devices – Including the S3, S4, S4 Mini & Note II. As with all updates we have an in-depth and rigorous testing procedure to ensure the update is seamless and provides a perfect user experience.

What are some key updates in Android 4.3?

-              Lower latency input for gamepad buttons and joysticks

-              Bluetooth AVRCP 1.3 support - display song names on a car stereo

-              OpenGL ES 3.0 - Android now supports the latest version of the industry standard for high performance graphics

-              Official support for the Samsung Galaxy Gear Smartwatch > http://accessoryshop.o2.co.uk/search?query=galaxy+gear

How do I get this Android 4.3 update?

Sometimes these updates are available via Samsung KIES before they are available OTA (over the air). To update via KIES, please visit this Samsung link which contains a download button to get the KIES desktop software as well as simple steps on how to install and update > http://www.samsung.com/uk/support/usefulsoftware/SWUP/JSP

Once the update arrives OTA, you can download this by going to Settings > General > About > Software Update > Update. This may differ very slightly depending on your device or software build.

Android 4.3 availability break-down

Galaxy S4 – The 4.3 update is now live via the Samsung KIES PC application. Connect your phone via USB, open KIES and check for updates. The S4 OTA update is also live and will be pushed out in batches from the date it went live on KIES - If you don't have the OTA update yet, consider updating via KIES instead.

Galaxy S4 Mini – The latest 4.2.2 update has been available via Samsung KIES since November 30^th and should be available to all O2 handsets by connecting and updating via KIES. The OTA update will be released in batches over the coming weeks. Though this particular update doesn’t include the same changes as the above 4.3 update, it does bring with it official support for the Galaxy Gear Smartwatch. Android 4.3 may come to this device in the future, but we currently have no further details on this. We’ll let you know if/when that changes, however.

Galaxy S3 – We have received this update from Samsung and after our rigorous testing, has been approved and passed to Samsung for release. We hope for this to begin pushing out to O2 handsets over the coming week or two (hopefully before the end of the month) so keep your eyes peeled on your update screen. We'll let you know if there are any unforeseeable issues or delays that crop up.

Note II – The 4.3 update for the Note II is now live for OTA updates. This will be roll out in batches over the next few weeks so this update may not be available to you immediately. If you have an O2 branded Note II and don't see this update, I'd recommend connecting manually to KIES and checking for updates this way.

Thank you for your patience in awaiting this update - we know some of you have been eagerly awaiting receiving it or further information around it.

Are you looking forward to the update? If you’ve already been able to update to 4.3 via KIES, what do you think? The biggest change with the 4.3 update is that it supports Samsung’s Galaxy Gear Smartwatch – Something only the Note 3 supported previously. Will this update make you think about trying out wearable technology anytime soon?

Edit Log:

2:22pm 18th Dec - Updated availability news for the Note II

3:52pm 19th Dec - Updated OTA availability for the S4

11:25am 21st Jan - Updated Galaxy S3 section

[Anonymous]

We don't need comments like that on here thank you this is all about helping people which we all do

[MI5]

Ask anyone else on this thread if they have had to pay for a download ?
Like I said, do you need any help - That's what we are here for after all, not pointless accusations?

[Anonymous]

@keithwill838

@MI5 is one of the most knowledgeable people on here who has helped hundreds of other o2 customers in his own time. He doesn't get paid for it. He is not o2 staff. He is an o2 customer with a passion for mobile phones and helping people.

If you don't want to accept his help that is fine. No one is forcing you to. Send your phone back to the manufacturer to resolve.

If you do want his help then recognise it for what it is and accept he is trying to help.

[perksie]

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@keithwill838 wrote:

everytime i follow one of your links it takes me to a paid for page with down loads,so if that is uninformed well i guess i will stay that way

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Have you seen any other complaints on here?

If you need help just remember your manners and ask if you're not sure what you are doing.

[Anonymous]

Not sure why but after a quiet night on the forum last night we have more aggressive or rude ones today.

Perksie bang on! !

[MI5]

It's just human nature. People who don't understand find it easier to be rude and aggressive, rather than just asking a simple question....

Just make a note and move on.....

[Anonymous]

@MI5 you are getting towards legendary status. Hope you are reading this @ Toby

[MI5]

Just here to help people in genuine need mate.... No time for anyone else but I'm sure they'll find assistance somewhere once they realise the internet is full of people willing to help those that don't have hidden agenda's.

[Anonymous]

I upgraded, liked all the new features. System worked fine for 24 hours. Just After 24 hours of upgrading endless problems. System hangs whenever your try to access the storge via myfiles folder. System hangs when accessing settings. It appears the problem is related to file system access. I have now rebooted my system over five times. Also trying to backup with 4.3 is just made impossible beacuse of file system access hangs. Thank god i have an old backup.

[MI5]

Try booting to recovery and chose the "clear cache" option. You may have to do it a couple of times to be sure.