Solved: Re: Alert Message - Phone Services

Anonymous · ‎21-11-2017

I've an alert message on my phone "Restricted Access Changed - Voice service is blocked". Does anyone know why this could have appeared, please?

Anonymous · ‎22-11-2017

Thanks for the suggestions. Mystery solved ... apparently, I'd changed a setting that blocked everything - a sort of extreme 'Do not disturb' kind of thing. All back to normal now. I'm blaming unfamiliarity with a new phone (and feeling very stupid!).

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Bambino · ‎21-11-2017

If it's a text message asking you to click on a link, don't. It's probably a scam.

I DO NOT WORK FOR O2

MI5 · ‎21-11-2017

Check your MyO2 to see if you've missed a bill payment http://www.o2.co.uk/myo2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎21-11-2017

Have you not paid your bill?

MI5 · ‎21-11-2017

Maybe not!

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎22-11-2017

Thanks for the suggestions. Mystery solved ... apparently, I'd changed a setting that blocked everything - a sort of extreme 'Do not disturb' kind of thing. All back to normal now. I'm blaming unfamiliarity with a new phone (and feeling very stupid!).

Cleoriff · ‎22-11-2017

@Anonymous wrote:
Thanks for the suggestions. Mystery solved ... apparently, I'd changed a setting that blocked everything - a sort of extreme 'Do not disturb' kind of thing. All back to normal now. I'm blaming unfamiliarity with a new phone (and feeling very stupid!).

Just joined the party @Anonymous. Really pleased it was so simple to sort out

Veritas Numquam Perit

jonsie · ‎22-11-2017

Which of us ever read the manual before playing with a new phone 😂

Official Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎22-11-2017

Glad you’re sorted

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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