09-06-2014 20:26 - edited 09-06-2014 20:29
09-06-2014 20:26 - edited 09-06-2014 20:29
Hi
A family member has a contract with T Mobile and recently got a new HTC phone, so I got their old one. It was locked to T mobile and I unlocked it so I can use my O2 pay and go sim, which lets me text/phone etc. But no internet connection.
I done a live chat with O2 guy the other night and he sent instructions to set up new APN, which never resolved anything (see below), however I missed tapping the circle next to the new profile (green dot appears).
I then phoned O2 and an adviser walked me through setting up another APN, which had different settings and this time I tapped next to the profile to get the green dot, still no t'internet.
Settings for first APN which does not have green dot: Please note all steps must be completed to ensure the settings are correctly configured. Please ensure that when entering O2 into the settings that the letter O is selected and not a zero. When entering the following information do not press Save until told to in the instructions. Tap the Menu key Tap Settings Tap Wireless & network Tap Mobile networks Make sure that the Use packet data box has a green tick in it (tap box to change) Tap Access Point Names Tap the Menu key Tap New APN Tap Name then tap the text box and enter O2 Pay & Go then tap OK Tap APN then tap the text box and enter payandgo.o2.co.uk then tap OK Tap Proxy then tap the text box and enter 193.113.200.195 then tap OK Tap Port then tap the text box and enter 8080 then tap OK Tap Username then tap the text box and enter payandgo then tap OK Tap Password then tap the text box and enter password then tap OK Skip past Server as this is preset as Not set Tap MMSC then tap the text box and enter http://mmsc.mms.o2.co.uk:8002 then tap OK Tap MMS proxy then tap the text box and enter 193.113.200.195 then tap OK Tap MMS port then tap the text box and enter 8080 then tap OK Tap MCC then tap the text box and enter 234 then tap OK Tap MNC then tap the text box and enter 10 then tap OK Tap Authentication type and tap PAP Tap APN type and tap Internet + MMS Press the Menu key Tap Save Tap the circle next to the new profile so a green dot appears in it Press the Back key four times to return to the main menu. Switch your handset off and then back on to complete your settings.
The other profile I am using, which has green dot selected has settings:
Name: 02mobileweb
APN:mobile.o2.co.uk
No proxy
No port
username: o2web
Password
No server
No MMS Proxy
No MMS port
MMS protocol: WAP 2.0
MCC: 234
MNC: 10
No authentication
APN Type: default,hipri
Maybe someone has an idea - when I click on internet icon I get box saying:
Connection failed: This application requires network access. Enable mobile network or wifi to download data. When I click on mobile network it tries to connect for a few seconds then gives message:
connection failed due to incorrect apn settings
Can anyone see the problem with my APN Settings?
Many Thanks
Andrew
Solved! Go to Solution.
09-06-2014 20:28 - edited 09-06-2014 20:31
09-06-2014 20:28 - edited 09-06-2014 20:31
09-06-2014 20:28 - edited 09-06-2014 20:31
09-06-2014 20:28 - edited 09-06-2014 20:31
on 09-06-2014 20:42
Thanks will try that
on 09-06-2014 20:43
on 09-06-2014 20:44
on 09-06-2014 20:44
09-06-2014 22:13 - edited 09-06-2014 22:13
"Ensure mobile data is turned on in the phones settings too."
I had this on and off and it didn't seem to make any difference? What does it do?
Also I notice the 'H' at the top of the phone is always on - is this guzzling my credit? My old phone - an old nokia - the H used to turn off when you closed the internet.
on 09-06-2014 22:15
on 09-06-2014 22:15
on 09-06-2014 22:15
on 09-06-2014 22:15
on 10-06-2014 07:42
on 10-06-2014 07:42
on 10-07-2017 18:09
on 10-07-2017 18:09
I was abborad and I had an issue with APN settings to access internet...
Setting APN exactly as O2 adwised and/or "Reset to Default" doesn't help.
Issue was that my phone is not O2 origin... but second hand and came with bunch of various APN settings - which was somehow causing settings clushing toogather...