3000 o2 texts

[Anonymous]

It says that I have 3000 free o2 texts but when I message someone the number doesn't go down but my balance does

Please can someone tell me how to use my 3000 texts

[jonsie · Accepted solution]

If these are O2 numbers you are texting then they should come from the 3000.

Is this a new tariff as it sometimes takes a couple of days to register on the system.

Your best option is to call customer service and ask them why you are charged.

http://www.o2.co.uk/contactus

[Cleoriff]

@AnonymousTo be honest I have checked all the tariffs and cant see one with 3000 O2 texts.

Have you checked via My O2? http://www.o2.co.uk/myo2

If you are having problems then as said above.... give customer services a call and check with them. We have no access to your account so can't advise further

[MI5]

Which tariff are you on?

[jonsie]

THIS I would say with almost certainty

http://www.o2.co.uk/help/pay-as-you-go/simply-pay-as-you-go

[Cleoriff]

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@jonsie wrote:

THIS I would say with almost certainty

http://www.o2.co.uk/help/pay-as-you-go/simply-pay-as-you-go

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Ah yes...there's the 3000 O2 texts....