Access For All
A place to find out all about O2’s Accessibility options, get support and share experiences. Any feedback and ideas are welcome.
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Forum Posts

Android Accessibility Videos 📱

Here are some Android Accessibility videos These are guides on how to use hearing aid support, voice access, sound amplifier and many other functions and features that you can utilise on your Android device. We hope that some of these videos can be u...

RafaC by Former Staff
  • 5225 Views
  • 0 replies
  • 0 kudos

Apple Accessibility Videos 📱

Below, are some of Apple's very own accessibility videos for the iPhone. From using your iPhone without seeing the screen, to adapting gestures to your physical needs, discover how the accessibility features built into your Apple devices can help you...

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lewys-gp by Former Staff
  • 7584 Views
  • 3 replies
  • 2 kudos

A guide to personalising your phone

Hi everyone, Have you ever struggled to read your text messages because of the font being too small to read? Or wondered if elements on your device's display could be bigger, smaller, darker or brighter based on your personal preference? There are ma...

Adjusting Text Size on Android - step 1 Adjusting Text Size on Android - step 2 Adjusting Text Size on Android - step 3 Adjusting Text Size on Android - before
Marjo by Former Staff
  • 12312 Views
  • 12 replies
  • 4 kudos

Access For You: Registration

Hi everyone, If you would like to register for our Access For You service please send us a private message* with the following details and one of our team will get back to you. *In order to send a private message you will need to sign in with your My...

Access for All logo
EmilieT by Former Staff
  • 31141 Views
  • 0 replies
  • 3 kudos

Access For All

Hi everyone, Welcome to the Access For All board! In this space, you will be able to find out all about O2’s Accessibility options, get support and share experiences. All feedback and ideas are welcome, and if you're not sure where to start here are ...

Access for All logo
EmilieT by Former Staff
  • 10072 Views
  • 7 replies
  • 1 kudos

Resolved! Phone charger

Hi, I'm still waiting on a charger for my new Samsung phone, its been a couple of months now since I received new phone Thanks

JH7 by Level 1: Joiner
  • 702 Views
  • 2 replies
  • 1 kudos

Resolved! Swapped sim

Hi can someone help me please. I today swapped my sim over to a 5G SIM card. It was working earlier on but now all of a sudden has stopped working. Could someone help me in how to fix this please?

Courtney9 by Level 1: Joiner
  • 411 Views
  • 1 replies
  • 0 kudos

Resolved! Upfront payment

You have took the 20 pound upfront cost but not let me fill out my details for the product

Jessica13 by Level 1: Joiner
  • 497 Views
  • 2 replies
  • 0 kudos

Resolved! Roaming charges

I am in Donegal do I have to pay roaming charges

BS16 by Level 1: Joiner
  • 332 Views
  • 1 replies
  • 0 kudos

Resolved! Cancel my account

Hi everyone. I change my tariff 2 month ago. From 17 May my tariff £25.61 but I paid £75 and last month I paid £80. I don't know why. So how can I cancel my account. Thanks the answer.

Resolved! Phone

I was promised a good deal on the Samsung S22 ultra when my contract was up but after the initial contact O2 people promised be a superb deal but around 3 months on I still have not heard off them so as anyone else had this problem as tbh it's my fau...

Neil66 by Level 1: Joiner
  • 359 Views
  • 1 replies
  • 0 kudos

Resolved! Apple Watch series 7 cellular

Hi I am trying to connect my Apple Watch to my phone plan but it doesn’t seem to be working

Khan1 by Level 1: Joiner
  • 399 Views
  • 1 replies
  • 0 kudos

Resolved! Trying and failing to set up Wi Fi calling

Hi, I cannot work out why it is so complicated to set up WiFi calling on my new O2 account. I was assured by Virgin and O2 that I had good O2 coverage, (unlike EE), in our house but I'm afraid we have a weak to no signal. So we need Wi Fi calling. I ...

Bill7a by Level 1: Joiner
  • 792 Views
  • 3 replies
  • 0 kudos

Resolved! My contract...

Hi.when is end's my contract, please. Thanks

Irisa by Level 1: Joiner
  • 339 Views
  • 1 replies
  • 0 kudos

Resolved! Emojis

do I have to pay for a text message if it contains an emoji