Solved: Swapped sim

Courtney9 · ‎17-07-2022

Hi can someone help me please. I today swapped my sim over to a 5G SIM card. It was working earlier on but now all of a sudden has stopped working. Could someone help me in how to fix this please?

MI5 · ‎17-07-2022

@Courtney9

This is a current issue that O2 need to sort out.
I'd suggest you report it on social media.
If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎17-07-2022

@Courtney9

This is a current issue that O2 need to sort out.
I'd suggest you report it on social media.
If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2

Swapped sim

Top up

How do I cancel my sim contract

Travelling to Australua

Urgent help required. O2 Credit Default - Applying...

Closed contact outstanding bill