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O2 total incompetence continues

SimonW
Level 1: Joiner
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on ‎13-09-2022 18:26

on ‎13-09-2022 18:26

Another month another incorrect bill. Another wasted 30 mins with 202 who have to escalate things with a manager (again), who won't do anything.

Next my 12 yr old will loose her data and be disconnected putting her at risk.

 

So easy to rectify, what is wrong with this woeful company

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MI5
Level 94: Supreme
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on ‎13-09-2022 18:44

on ‎13-09-2022 18:44

@SimonW 

I'll ask @O2Emma to see if she can help you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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O2Emma
Former Staff
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on ‎13-09-2022 18:49

on ‎13-09-2022 18:49

Hi @MI5 I will pick this up thanks.

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O2Emma
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on ‎13-09-2022 18:50

on ‎13-09-2022 18:50

Hi @SimonW I will send you a private message to look into this for you.

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