This worked for me too! It is the o2 age setting, which I know I had set
previously. No idea why it had reset.. I couldn't even find it in the
app or in mobile as I don't have the same menu options, Jonathan from
Customer support sorted it for me.@Za...
@Zak01010Wow, I'm glad you've got it sorted! Finally! Where/how did you
change your o2 account to confirm you're over 18 though? I can't see
that option anywhere
@Andy_Ax @LaraJane @J9genie Please raise it with customer services.
Myself and Zak01010 on here are having the same issue so the more people
that raise it the better! I haven't come from a different provider but I
have the same issue. Also, the o2 sh...
I didn't port, I've been with my O2 for a few years and mine didn't work
when trying to register on a new phone, so there's something else that's
going on here.
