About fedup30

fedup30 · 16-05-2023

Since I changed tariff in April the day after my April bill all the detailed billing ie calls made, texts sent and breakdown of data access is missing. This has also disappeared from the meagre billing history I had since after being migrated to the ...

fedup30 · 31-01-2023

I have limited access to my account and no access to bills. Aafter several unsucccessful phone calls and DM on twitter am I alone in thinking 8 days and miminal positive response regarding the issue is far too long . I did receive an email recently t...

fedup30 · 17-05-2023

Strangely this morning 17/05/2023 the bills can be viewed and downloaded in pdf form with all the data available using my web browser. I wonder what other gremlins are lurking with 360. I contacted customer service regarding this and another issue an...

fedup30 · 31-01-2023

account info repeatedly

fedup30 · 31-01-2023

Sent DM as requested via twitter. Do I really have to repeat the same account repeatedly? Does no one look at the conversation thread ?

fedup30 · 31-01-2023

Would have like to have known about the migration to the 360 system when I firstly added on the Travel bolt on before our recent trip outside the European zone and also how I was able to remove it when I returned home ( my wife who added it at the sa...

fedup30 · 31-01-2023

I have been trying to get a specific bill and despite the efforts of your customer service staff who apparently have emailed me the bill in question I have received nothing. Your failure to answer the 202 number over the past couple of days are addin...

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Detailed billing missing from account

time taken to resolve an issue

Re: Detailed billing missing from account

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Re: time taken to resolve an issue

Re: O2 System Updates – 360

Re: O2 System Updates – 360