Hi all,I am hoping the forum will solve my issue or the next step is
small claims court and the ombudsman. I originally had one contract with
02. The wife’s phone was due to end with Vodafone so I naturally as I
pay the bill I said I would take an ad...
Hi All, I find 02's process really strange when trying to add an
additional line. I currenly am on a 02 Refresh contract which i love! My
wife a few months ago wanted to upgrade her old iphone 5 to a new
iphone. I tried to take an additonal line and ...
Hi all using a note 5 and had to get it imported and chose a sim only
contract 12 months on 02.When the note 6 arrives I want to upgrade
straight away. How long do you have to been on a sim only plan for
Update Good news i have spoke to a Gemma in the customer returns
department yesterday, who has removed the phone and bill from my
account. It is still showing on there for now and my new phone bill has
been generated showing it. Its a start i guess!
From my point of view would be - Evidence as follows I was denied a
third line, the woman from 02 had to ring to explain what she was
doingThe store has been contacted by 02 and they are aware of what they
said From what i can understand the staff ar...