08-09-2022 16:33 - edited 21-11-2022 11:54
08-09-2022 16:33 - edited 21-11-2022 11:54
If your iPhone order is taking longer to arrive than expected, please see our update here regarding the ongoing global supply chain issues currently being experienced by Apple.
We're pleased to confirm Apple’s latest iPhone family - iPhone 14, iPhone 14 Plus, iPhone 14 Pro and iPhone 14 Pro Max - are all available to order on O2. See more details and shop links below.
We're also pleased to confirm Apple’s newest Watch family are also available on O2 - that includes the Apple Watch Series 8, new Apple Watch SE and Apple Watch Ultra. More details on the links below.
We know iPhone announcements and new launches are very exciting and we know you may have loads of questions, so before you call, tweet or facebook us, please check our extensive Q&A section below in case your question already has an answer.
Did you know that we have a dedicated Sales Team you can reach via the O2 Twitter and O2 Facebook social media profiles? If you're due an upgrade or simply want to check your options, then feel free to get in touch and we'll see what's what.
We will add more Q&A's over time but if you've got a question not listed, please feel free to reply to this thread and let us know.
10-10-2022 12:28
I ordered a Pro Max 256GB Space Black on 27th Sept, so sounds like I'll be waiting a while still 😅 I've noticed Apple themselves quoting 2nd-9th November if I were to order one now 😥
10-10-2022 13:54
i’ve contacted o2 customer service about a minute ago. they’re useless as they won’t tell the actual dates they’re waiting for apple to delivering the iphone 14 pro max. they said it’s still out of stock but i’m pretty sure some of you got a tracking few days ago. i’ve been waiting for mine since 16th as i’ve preordered it on the 10th of september for iphone 14 pro max space black 1tb
10-10-2022 21:10
For those that have ordered iPhone pro max and Apple watch ultras and are waiting on stock, has your order tracking got a green tick next to processing.
When I ordered my watch ultra it was in stock for next day delivery.
Everytime I get in touch I'm told the order is ready for provisioning and should take no longer than 24 hours.
I've had no emails to tell me the watch is out of stock either
10-10-2022 23:11
Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you
See links below
Or you can call them from 8am to 8pm on 0808 002 0202 or 0800 081 0255
11-10-2022 08:52
11-10-2022 08:52
No, mine is highlighted dark blue/black and states below:
Your order is currently awaiting stock. It has been ordered from our supplier and we'll dispatch it to you as soon as it has arrived.
12-10-2022 11:25
I ordered mine on the 20th September and it hasn't changed to "processing" yet.
I suspect we're in for a long wait - the date on Apple UK keeps getting moved back, it's now showing as 3rd - 10th November.
12-10-2022 13:21
12-10-2022 13:21
FoxConn can't keep up with demand that Apple has got, and with the supply chain issues with semi conductors, this was always going to happen...
12-10-2022 18:30
12-10-2022 18:30
Exact same date I ordered mine funnily enough! I'm waiting for the 128GB Deep Purple Pro Max
12-10-2022 20:57
I can see the watch ultra is now back in stock... What's the odds I'll still not get one 🤣🤣
12-10-2022 21:08
12-10-2022 21:08
It's not back in stock delivery before Christmas might happen