01-06-2016 17:12 - edited 01-06-2016 17:23
01-06-2016 17:12 - edited 01-06-2016 17:23
Hi guys,
As most of you are aware the O2 webmail service will be closing on the 20th June 2016. Several recent email's from O2 have stated that your email account will be closing on different dates. These dates were incorrect and I can confirm that your email account will definitely be closing on the 20th June 2016. Sorry for the mix up with the closure dates.
There’s still time to transfer your contacts and email addresses, and attachments to Gmail and Outlook accounts (Hotmail). Just make sure you move them before your o2.co.uk email account closes on 20th June. Unfortunately, we can’t transfer them to Yahoo! Mail, so you’ll need to set up an email account with someone else like Gmail, Outlook (Hotmail), or another email account of your choice. Likewise, if you use your o2.co.uk email address as your login for any online services like banking or shopping, you'll need to update those too in case of any password resets.
If anyone has any questions please ask.
Martin
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on 11-06-2016 16:30
on 11-06-2016 16:30
on 11-06-2016 16:35
on 11-06-2016 16:35
I found the easiest way was to forward the emails separately to my GMail account.
on 11-06-2016 18:40
Yep, I've got that open and keep getting username/password errors
on 13-06-2016 18:40
o2 guru wasn't able to help 😕
on 13-06-2016 19:00
on 13-06-2016 19:00
on 14-06-2016 06:42
on 14-06-2016 06:42
To clear up any confusion, follow the steps in the link they provided @ http://www.o2.co.uk/help/digital-services/o2-email-closure-transferring-your-contacts
Some points to note:
If you have your emails nicely sorted into folders, the best way to do it is like this
This process might seem long if you have a massive horde of emails but it's the only way to move everything. As said by others, you should also change all accounts to use the new email address provided by Outlook/Gmail. If you act fast you will still have a few days to mop up all the newsletters and stuff that find themselves still going to your O2 account. I'm pretty sure this time there really will be no going back after they close the service on the 20th.
on 14-06-2016 06:52
on 14-06-2016 06:52
Thanks for that comprehensive explanation @Anonymous I am sure your 'points to remember' will be helpful to others.
Good to hear from someone who has managed to transfer everything over successfully
Veritas Numquam Perit
14-06-2016 07:10 - edited 14-06-2016 07:19
14-06-2016 07:10 - edited 14-06-2016 07:19
Following the steps in my example above, here is an example:
Your O2 Webmail structure may look like this
So to follow the steps above:
...and just keep repeating the steps like that until everything is transferred.
14-06-2016 07:12 - edited 14-06-2016 07:13
on 14-06-2016 07:22
on 14-06-2016 07:22
@Anonymous wrote:Thanks @Cleoriff here's hoping!
I was one of the ones who were upset the last time round so I made sure it won't happen again! Haha
I think people who were trying to move stuff over were upset because they expected complete folders to transfer.. They were told they had to transfer emails from their webmail folders and create new ones in outlook or gmail. However, I personally love a step by step guide such as the one you have created. Not everyone is tech savvy. So yours is excellent ....and well done.
Veritas Numquam Perit