Welcome to the O2 Community

Has your question already been answered? See the community FAQ's

Welcome & News

Reply
O2 Social Media Team
Posts: 1,594
Registered: ‎27-11-2013

Samsung S21, S21+ and S21 Ultra. Pre-order now on O2

[ Edited ]

Delivery delays: We have become aware of a UK-wide international shipping issue which may impact some pre-orders of the S21 Ultra 5G - 512GB (Black) model. If your particular order is impacted, you'll receive this by 5 Feb at the latest. More info.

TB-SGS21-UI.jpg

SideButton_Existing.png

Message us on Facebook Messenger Message us on Twitter

  • Pre-order the epic Samsung Galaxy S21 5G, S21+ 5G and S21 Ultra 5G online now on O2 at www.o2.co.uk
  • Get up to £350 when you trade in your old phone with O2 recycle
  • Plus six months free data and calls on tariffs 30GB and above, available from just £20.99* per month with a £30 upfront cost on the Samsung Galaxy S21 5G
  • Customers can also claim a pre-order gift, including a pair of Galaxy Buds Live or Buds Pro and a SmartTag

The epic new Samsung Galaxy S21 5G, S21+ 5G and S21 Ultra 5G are now available to pre-order online on O2 custom plans, ahead of their launch on 29 January.

Available in six standout colours – Phantom Grey, Phantom Pink, Phantom Violet, Phantom White, Phantom Black and Phantom Silver – the latest Samsung Galaxy S21 Series come with a Dynamic AMOLED 2X display and adaptive refresh rate up to 120Hz, meaning scrolling through social feeds or high-speed gaming will feel ultra-smooth.

All three devices come with Samsung’s next generation cameras to help customers take their best shots yet, with the Samsung Galaxy S21 5G and S21+ 5G both featuring a 12MP wide, 64MP telephoto and 12MP ultra-wide lenses. The Samsung Galaxy S21 Ultra 5G’s quad camera boasts a 108MP wide lens to capture extraordinary detail, even at night.

The Samsung Galaxy S21 5G and S21+ 5G also has a 10MP front camera and increased facial recognition technology which automatically captures 14 creative versions of the images and videos being taken, helping users take the perfect shot first time. Whilst the Samsung Galaxy S21 Ultra 5G comes with a mighty 40MP front camera. All three handsets are able to capture video in incredibly crisp 8K, ensuring your content will be more stunning than ever, no matter the subject.

Customers can get their hands on the Samsung Galaxy S21 series with an impressive free six months of data and calls on tariffs 30GB and above, including:

  • Samsung Galaxy S21 5G available from just £20.99 per month for the first six months, then £49.99*, for 30GB data with a £30 upfront cost.
  • Samsung Galaxy S21+ 5G available from £25.99 per month for the first six months, then £54.99*, for 30GB data with a £30 upfront cost.
  • Samsung Galaxy S21 Ultra 5G available from £32.99 per month for the first six months, then £61.99*, for 30GB data with a £30 upfront cost.

O2’s custom plans allows customers to get any device they have their heart set on at a more affordable rate, with the ability to choose how much they want to pay upfront, the length of their Device Plan, selecting anywhere between three and 36 months (in one-month increments), as well as having the option to flex their data allowance up or down every month to suit their needs from a family of tariffs.

Customers will also be eligible for a variety of O2 exclusives including 6 months of Disney+ for new and upgrading customers. Existing O2 customers can add Disney+ to their plan for £5.99 a month and receive £2 off their monthly airtime bill.

What’s more, customers that recycle their old phone can get up to £350 when they upgrade before the 31 March. With stores currently closed, customers can recycle online and receive an extra £150 on top of the value of their handset at www.o2.co.uk/recycle.

But it doesn’t stop there. Any customer who pre-orders the Samsung Galaxy S21 5G or S21+ 5G can claim a pair of Galaxy Buds Live and a SmartTag worth a combined £188.99. Whilst customers who pre-order the Samsung Galaxy Ultra 5G can claim a pair of Galaxy Buds Pro and a SmartTag, worth a total value of £248.99.

Full press release with footnotes here.

So who thinks they'll be looking to buy or upgrade to one of these brand new Samsung Galaxy S21 devices? They look stunning and have some seriously impressive tech inside them. I know I'm tempted!


Hi. I'm from the Social Media Team.

Posts: 84,088
Topics: 580
Registered: ‎04-01-2009

Re: Samsung S21, S21+ and S21 Ultra. Pre-order now on O2

Level 2: Apprentice
Posts: 15
Registered: ‎31-03-2019

Re: Samsung S21, S21+ and S21 Ultra. Pre-order now on O2

[ Edited ]

I've preordered the Ultra in black 256GB to upgrade my S20 ultra smiley roll on the 29th!

And I found a voucher code for £100 off my upfront cost so very happy with that.

O2 Social Media Team
Posts: 1,594
Registered: ‎27-11-2013

Re: Samsung S21, S21+ and S21 Ultra. Pre-order now on O2


@jonsie wrote:

Access dened on those links @Chris_K ?


Weird - they're Bitly short links that redirect to the O2 website. I've just tested it on two devices, on and off wifi, and all links seem to load fine. Still getting an error? I just wonder if there was a glitch earlier when you tried that's now sorted, or if for some reason Bitly is being blocked on your end?


@Matt91 wrote:

I've preordered the Ultra in black 256GB to upgrade my S20 ultra smiley roll on the 29th!

And I found a voucher code for £100 off my upfront cost so very happy with that.


Amazing stuff! Can I just say how jealous I am? I've got a Note 10 Plus 5G and I'm seriously tempted, but I'd have £350 I'd need to pay off on my current device plan. It almost pains me, but I think i'll need to stick with this and with any luck Samsung might have a new Note to unveil sometime in Q3/Q4 that'll have a similar design (looks stunning!), and specs to match.


Hi. I'm from the Social Media Team.

Posts: 84,088
Topics: 580
Registered: ‎04-01-2009

Re: Samsung S21, S21+ and S21 Ultra. Pre-order now on O2

Posts: 99,311
Topics: 765
Registered: ‎14-01-2013

Re: Samsung S21, S21+ and S21 Ultra. Pre-order now on O2

No @jonsie ...I use FF and they open for me?

*The Game Is On*

Most-Helpful-MemberFriendliest-MemberMost-Useful-GuideBest-Feedbacker
Posts: 115,865
Topics: 571
Registered: ‎04-04-2012

Re: Samsung S21, S21+ and S21 Ultra. Pre-order now on O2

Fine here
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Level 49: Rootin' Tootin' 
Posts: 6,891
Registered: ‎26-03-2014

Re: Samsung S21, S21+ and S21 Ultra. Pre-order now on O2

Looks like the UK version will be on Exynos chips again.
Not sure I would go for those given the issues previous versions have had.
Plus rather expensive!!

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

Level 3: Thinker
Posts: 114
Registered: ‎25-01-2020

Re: Samsung S21, S21+ and S21 Ultra. Pre-order now on O2

From what I have seen the Exynos this year is going to be Onpar with Snapdragon or at least very close to it...

Preordered the S21 Ultra 512gb. got the 6 months free airtime, and found £100 off code... all in all £65.xx per month with first 6 months £29 Smiley Very Happy

More than happy Smiley Very Happy
O2 Social Media Team
Posts: 1,594
Registered: ‎27-11-2013

Re: Samsung S21, S21+ and S21 Ultra. Pre-order now on O2

For anyone reading this who pre-ordered one of these amazing S21 devices, most of you should be taking delivery of them tomorrow. Feel free to share any unboxing photos/videos, first impressions or thoughts on the latest and greatest flagship from Samsung.

For those who pre-ordered an S21 Ultra 5G 512GB (Black) model, we have unfortunately today become aware of a UK-wide international shipping issue which may impact some of these pre-orders. If your particular order is impacted, you will receive an SMS from us today with more info and details.

We know how frustrating and disappointing it will be if your particular order is impacted. Unfortunately the UK-wide international shipping issue is outside of our control, but if you're impacted then you'll receive yours by 5 Feb at the latest, if not sooner.


Hi. I'm from the Social Media Team.