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O2 4G Rollout update-

Anonymous
Not applicable

Hey Guys,

 

We’ve just announced some really great stats for our 4G rollout and some  new information on what’s coming next!

 

Here’s an overview of where our 4G is at the minute-

 

-Available to 33% of the population indoors and 41% of the population outdoors

-Already in 191 towns and Cities across the UK spanning to 20 million people

-Over 1 million O2 customers now on 4G

 

Here’s what we’re doing to make 2,3 and 4G better

 

- Nationwide upgrade of existing masts

- 25% of masts upgraded by 2014

- An additional £16 million committed to delivering data services to over 200 areas that have never had data before!

- Investment on top of the £1.5 million per day equivalent network spend

 

4G data stat alert*

 

In the last year since we launched 4G customers have used more data than the combined period between 2000 to 2008! That’s a lot of data.

 

For more on this check here

 

These are ambitious plans guys, let us know what you think and if you’ve already started to see and make use of the improvements that have come with 4G.

 

What more would you like to see from us for 2014 and beyond?

 

Of course in 2015 everyone will be using Segways whilst using our Google glass or the Apple or Samsung, HTC and beyond equivalent…

 

But never the less- let us know what you think!

 

 

Thanks

 

Brad

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Anonymous
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Funnily enough i was talking to o2 in The Blue and despite several requests for them to comment about sharing the rollout plan with customers, each time they skipped the question. They suggested i speak to Live Chat (like that will help? ) and sent me a link to the contact us page (like i don't know how to contact o2).

After their last reply where they told me to register for updates (which i did last year but have never heard a thing).

Now after that reply they have blocked the thread so i cannot challenge them again about why they refuse to answer the original question.

WHY WEEK O2 NOT TELL US THE CUSTOMERS ABOUT THE 4G ROLLOUT?
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jonsie
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Anonymous
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It also shows the nature of o2 social media that they don't like being asked a challenging question.
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MI5
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It will be by the end of 2017 !!
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Anonymous
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Ouch. 😞
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MI5
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No ouch at all mate - It's what O2 have stated wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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jonsie
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Anonymous
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"No ouch at all mate - It's what O2 have stated "


Yes I meant having to possibly wait that length of time if indeed one was to remain with the O2 network.
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MI5
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It is a bit doubtful but there is the requirement to Ofcom to fulfill.......
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
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Anonymous
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True but it still wouldn't hurt to keep costumers informed. For whatever reason o2 have for a while at least list the sight of good positive customer service
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