on
18-10-2021
09:25
- last edited on
19-02-2025
09:47
by
Dave-O2
UPDATED on 19/2/25 to ensure Volt benefits are up to date.
Good morning all. What a week this is going to be! This morning Virgin Media O2 has introduced Volt – the benefits you get when you’re with both Virgin Media and O2.
Whether you're an O2 customer, a Virgin Media customer, both, or none, you can check out our handy website here which will show you how you can bring on big benefits and even bigger possibilities when you’re with us both.
What are Volt benefits?
You can bag big benefits and even bigger possibilities, when you’re with both Virgin Media and O2. Scroll, stream and meme to the extreme on even more devices all around the home – with boosted Virgin Media broadband speeds (up to 1Gbps) and, if you haven’t got it already, our WiFi guarantee including up to three WiFi Pods if needed, on us. Plus, we’ll double the mobile data on all eligible O2 plans in your household and give you O2 Travel Inclusive Zone at no extra cost* (if you haven’t unlocked it already), so the fun doesn’t stop when you’re on the go and jetting across the globe. If you’re joining O2 for the first time, we’ll also throw in an Extra from O2 for up to six months. And don’t forget – when you’re with Virgin Media or O2, you unlock exclusive rewards and experiences with Priority from O2, just for being part of the family.
*Tablets excluded from roaming benefit.
First joint proposition gives customers the best of both brands, with even greater value on UK’s fastest major broadband provider and award winning mobile network
London, UK: Virgin Media O2 is today lifting the lid on its first ever joint product, Volt, bringing together award winning connectivity and amazing entertainment from both Virgin Media and O2, to give customers even more from their services – more speed, more data and more value.
Virgin Media and O2 customers can now get Volt benefits and reap extra rewards simply by being customers of both brands. Volt benefits include a broadband speed boost (up to 1Gbps), a WiFi guarantee, double the mobile data on all eligible O2 plans in the household and more, when customers have or choose to take a broadband service from Virgin Media and a Pay Monthly plan from O2. What’s more, customers who are with Virgin Media broadband, O2 or both of us can access exclusive rewards, perks and experiences from Priority – one of the UK’s best loyalty initiatives.
The new joint offering comes less than 150 days since Virgin Media O2 launched, building on the company’s momentum of almost 13 million gigabit premises passed and 5G coverage from O2 expanded to 210 locations. Volt highlights Virgin Media O2’s commitment to offer more choice, convenience and innovation with seamless broadband, entertainment and mobile services all available under one roof.
Volt benefits include:
*Tablets excluded from roaming benefits.
Volt is available to both new and existing customers, offering extra benefits to account holders no matter what eligible broadband package or eligible Pay Monthly plan they take. Those new to either Virgin Media or O2 will be able to get Volt benefits when they add relevant services to their connectivity line-up, while existing customers of both Virgin Media and O2 simply need to enrol via My O2 to get Volt benefits – at no additional cost.
Jeff Dodds, Chief Operating Officer at Virgin Media O2 said,
“With Volt, we’re combining the speed and reliability of Virgin Media’s broadband and O2’s mobile networks alongside a variety of incredible perks to give our customers more.
“The launch of converged services in less than 150 days as a business is a huge milestone moment and demonstrates the momentum we have behind our commitment to supercharge connectivity across the UK. This is just the start.”
This exciting milestone for Virgin Media O2 means that consumers who do not currently take services from either brand can grab Volt benefits from the get-go, with new bundles containing an O2 SIM and Virgin Media broadband available on 18 month contracts. The new packages include the ‘Big Volt’ bundle, ‘Bigger Volt’ bundle and ‘Ultimate Volt’ bundle, all of which come with the Volt benefits and boosts to offer customers more. Pricing for Volt bundles start from £40 per month for 200Mbps Broadband (boosted from 100Mbps), Talk More Weekends and a 10GB O2 SIM (boosted from 5GB). The top Volt bundle (Ultimate Volt bundle) includes Gig1 broadband, an unlimited data O2 SIM, tonnes of TV favourites and two TV 360 boxes, available for £99 per month.
Volt benefits for small businesses
Small businesses and start-ups who take a Voom broadband service from Virgin Media Business and an eligible O2 Small Biz tariff can also get Volt benefits, with 4G start-up and back-up, double mobile data and exclusive perks from Priority.
Virgin Media O2 is the leading converged challenger in the market, pairing O2’s award winning mobile network and the UK’s fastest major broadband provider to enhance connectivity for customers at home and on the go. With Virgin Media’s rapid gigabit broadband rollout and O2’s commitment to deliver 5G to half the UK population in 2023, Virgin Media O2 is just getting started.
on 23-10-2021 11:39
on 23-10-2021 11:39
I'll wait to get a O2 sim because I'm the same. Our virgin media is in my wives name . She already has virgin media mobile . I only want this for the volt addons . I'll wait until this is sorted before purchasing a sim .
on 23-10-2021 12:08
on 23-10-2021 12:08
Recently VM began using Open Reach's existing ducting and poles to provide VM services where VM cabling was not laid.
Other fiber providers can use open reach infrastructure too. VM simply run their fibre cable through the Open reach existing ducting.
This may mean you could get VM services in the near future. Previously it would have meant physically digging up the road/footpaths, an expensive undertaking.
There could be other factors involved of course, preventing getting cable to you.
on 23-10-2021 14:50
To be fair. If they stated it was being implemented and rolled out. There would brle less frustration and less people expecting things to happen yesterday.
In conclusion, nobody should be surprised at the nonavailability.
on 23-10-2021 17:19
on 23-10-2021 17:19
Im not saying owt else on this sorry mess...
Every different person gives an answers and VM's social media team really are useless as they have given 3 different answers to the same question... and VM's Forum team are all AWOL..
Thank God we have an awesome Community Team here...
For anyone thinking of joining o2 to get the Volt Benefits, id wait till they fix the mess that is currently ongoing....
on 24-10-2021 09:17
I was being messed around every time I called virgin so I decided to use their Web chat and I managed to get it sorted straight away.
on 24-10-2021 09:42
on 24-10-2021 09:42
FTTC in non Virgin Areas is not going to happen as that means paying BT through Openreach to provide the service, and its a nightmare, just look at the likes of Zen or Claranet, who keep putting their FTTC products on hold..
I used to with o2 BB which was also provided by BT, it was one of the best in class at the time..
Just so you know all FTTC is provided by BT, FTTP is provided by the likes of CityFibre and Trooli
on 24-10-2021 10:19
on 24-10-2021 10:19
FTTC is maintained by so called BT independent Openreach, as they do for LLU networks such as Edge Telecom: Entanet: Fluency: KCOM: Timico Partners: Node4: Orbital: Origin Broadband: Redcentric: Rutland Telecom: Sky: Spectrum: TalkTalk (CPW): Vodafone: WB Internet: Zen Internet.
As I've said the VM O2 merger does nothing for O2 users like me that likely are to never get VM, currently only half of UK households can access Virgin broadband.
When my contract is up I'll more than likely be moving to Sky mobile , nb a O2 MVNO, they also allow unused data to rollover. And get preferential Sky TV deals.
on 24-10-2021 10:56
on 24-10-2021 10:56
24-10-2021 11:34 - edited 24-10-2021 11:35
24-10-2021 11:34 - edited 24-10-2021 11:35
Thanks, that's great but you still need a VM connection. The wholesale is to let the Sky, TalkTalk and other Openreach LLUs have access to VM cable network customers. In similar way that they have present with Openreach fibre and ADSL network.
But there is no VM available , and probable never will, only Openreach ADSL and FTTC or if your lucky FTTP
24-10-2021 11:47 - edited 24-10-2021 11:55
24-10-2021 11:47 - edited 24-10-2021 11:55
@saabw1 for decades that was the case, yes. If you're not in an existing VM cabled area, the cost of bringing VM cabling to you may have precluded you.
From last year however, VM (and other ISP's) were allowed access to Open reach infrastructure, known as PIA (physical infrastructure Access)
PIA means VM reduce their costs for providing VM FTTP to some areas where they could not previously. As they can feed their fibre cabling along Openreach ducting or poles.
If you look on the web for PIA, you will find the previous announcements and press releases.
PIA allows VM to grow their network further at a much reduced cost.
In the first trial back in 2019 VM provided their ultrafast FTTP broadband and TV network to a further 2,000 premises in Pontyclun (South Wales) by using Openreach’s (BT) existing cable ducts.