HD Voice is rolling out on O2!

[Chris_K]

You're about to notice an evolutionary step in the quality of voice calls on O2. Starting this week we'll be rolling out HD Voice across our network – our network will work fine alongside this rollout and there will be no loss of service due to it. HD Voice is just one of the ways we’re making O2 a ‘smarter network’ for our customers.

What's HD Voice?
HD (High Definition) Voice gives you crystal clear voice calls. It also filters out background noise, so if you're stood in a busy street or at the train station, the person you're calling will be able to hear you loud and clear. And the best part is you won't be charged any differently for an HD Voice call.

What are the HD Voice requirements?

• A compatible phone (see section below)
• The latest software available for your phone
• Both you and the person you're speaking to need to be on O2 and in a 3G area

Note: If you notice any change in quality during an HD Voice call, this will be if one of you has lost your 3G signal.

Compatible phones
HD Voice is ready to use on the following phones on the latest software update- iPhone 5, 5c, 5s, 6 & 6 Plus

• Samsung Galaxy S3, S3 Mini, S4, S4 Mini, S5 & S6
• Samsung Galaxy Note 3 & Note 4
• Sony Xperia E1, E3, M2, SP, Z1, Z2 Compact, Z3, Z3 Compact
• Lumia 520, 530, 625, 630, 635, 735, 1020
• Nokia 909.1
• HTC One, M8 & M9
• BlackBerry 9320

Note: More and more handsets will become compatible in time with new software updates so keep your eyes peeled for any new updates headed your way that may enable this.

Activating HD Voice
As long as you meet the requirements above, you don’t need to do anything to activate HD Voice. There are no settings to configure – we’ll handle the rest on our end.

Experience it...
As we've been testing and rolling it out, some of you may already have experienced it. And if you haven't, hopefully you will soon once the rollout finishes. At the next X-Factor auditions maybe you can sing down the phone to the judges instead of going in person?

If you've had an HD Voice call already on O2, let us know your thoughts and feedback below... We'd love to hear from you.

[Anonymous]

I have a xperia Z2. Are o2 rolling the HD out for this handset? Does anyone know?

[viridis]

Yes as long as you are on 3g or higher.
Should work on all handsets

[Cleoriff]

Now...you know I hate to argue @viridis   :smileytongue:....but I just checked back on the list and it says this

Sony Xperia E1, E3, M2, SP, Z1, Z2 Compact, Z3, Z3 Compact

So will that actually include the Z2 (as well as the compact)?

[viridis]

Truth be known the Z2 could handle higher than hd audio, but yes it will work. Especially as there is no such thing as a Z2 compact....
It also works on the Xperia Z

[Anonymous]

Thanks for the clarification. Appreciate it.

[Anonymous]

over the last 3 days my call quality has been bad!!, sounds very tinny and not very easy to hear people, I thought this was due to my iphone 5s being damaged somehow until my sister in law and best friend have the same issues!!

[jonsie]

Standard my friend. ...

[gindygoo]

Well seeing as though I don't have lollipop on my Experia Z yet (grr) or on my Moto G 4g (grr x2) then I've certainly not had the HD calls yet.... Meh!

[Cairdeas]

hmm..I haven't had a call in a week to check it  **taps fingers* .. x

[Cleoriff]

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@Cairdeas wrote:

hmm..I haven't had a call in a week to check it  **taps fingers* .. x

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Well...you best phone someone...and ask them to phone you @Cairdeas