4G Text Campaign - Page 6

Anonymous · ‎05-02-2014

Hey Guys,

Just to confirm that we’re contacting our customers who currently have 4G ready phones as we're giving them access to 4G for nothing!

All the details on this are here http://go.o2.co.uk/got4G

Only those who currently have a 4G phone but are on 3G plans can take advantage of this offer.

The messages you may receive about this will vary depending on whether you’re currently in an area that supports 4G or not. We’ll grant all customers who own a 4G ready phone access to this offer so you’re good and ready when 4G comes to your town.

We want as many people enjoying 4G as we can, at the moment our 4G could cover 17 million people in the UK!

This is part of our 2014 4G master plan, if you have any questions or thoughts- Let us know!

If you are one of the 600,000 customers who will enjoy free 4G, please do share some speed tests with the community too!

Thanks

Brad

Anonymous · ‎06-02-2014

I wonder if giffgaff will be sneaky and omit 4G tariffs from their unlimited data goody bags.

Time will tell and will be interesting to follow.

Bambino · ‎06-02-2014

@Anonymous wrote:
I wonder if giffgaff will be sneaky and omit 4G tariffs from their unlimited data goody bags.

Time will tell and will be interesting to follow.

To be honest, I'm not expecting them to offer unlimited 4G, but I would hope that their tariffs will be much less than what O2 are offering. As I'm never intending to buy other than sim free from now on, I can see that GiffGaff, or a monthly contract with another network is probably the way I will go. GiffGaff's 4G tariffs are supposed to begin next month, so not long to go now.

I DO NOT WORK FOR O2

Anonymous · ‎06-02-2014

Brad

I'm on a Simplicity tariff, ending in April. I upgraded about a month ago from 3G to 4G, and therefore my tariff was increased accordingly. Will I received a text/discount?

Many thanks

Salem874 · ‎06-02-2014

Still not heard from O2 about this, despite being told in December when i queried (and again about a week ago) that existing customers would get their allowance bumped up....

Anonymous · ‎06-02-2014

Have you put this in writing also via e mail as it may help your query along.

E mail link ; https://www.o2.co.uk/apps/help/help

MI5 · ‎06-02-2014

@Salem874 wrote:
Still not heard from O2 about this, despite being told in December when i queried (and again about a week ago) that existing customers would get their allowance bumped up....

Confirmed earlier by Brad that this was still going ahead, although I've not had my adjustment yet either.....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎06-02-2014

I got my discount in December £5 per month as I'm on 8gb you need to query it

Anonymous · ‎06-02-2014

@Anonymous wrote:
And when I use all my allowance in 5 mins will I have to buy a bolt on?

I see the idea behind it and it's a great offer.

Just, nothing's for free in this world and my 1gb is gonna be burned rather quickly.

Mind you I live in Cornwall so not much chance of 4g until 31/12/15!

Where abouts in Cornwall do you live?

Anonymous · ‎06-02-2014

St Austell ish!

Anonymous · ‎06-02-2014

I lived outside St Austell for couple of years before I moved near London.