Volt
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Forum Posts

Bigger benefits – Just for being with both Virgin Media and O2

Hi members, We wanted to remind everyone of the amazing Volt benefits you get when you’re with both of us. When you’ve got an eligible Virgin Media broadband pack or bundle and at least one eligible O2 Pay Monthly plan in your household, you have the...

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Dave-O2 by Community Manager
  • 1191 Views
  • 16 replies
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Introducing Volt – Even bigger benefits when you’re with both Virgin Media and O2

UPDATED on 19/2/25 to ensure Volt benefits are up to date. Good morning all. What a week this is going to be! This morning Virgin Media O2 has introduced Volt – the benefits you get when you’re with both Virgin Media and O2. Whether you're an O2 cust...

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Chris_K by Former Staff
  • 172551 Views
  • 534 replies
  • 1 kudos

Welcome to the Volt board!

Welcome to the Volt board This is the best place on the Community to ask any questions you may have about Volt, get involved in Volt related discussions, or even raise any issues you may have with Volt or getting the benefits applied. If you haven't ...

Martin-O2 by Former Staff
  • 8683 Views
  • 12 replies
  • 4 kudos

Resolved! New to O2 received incorrect amount of data

Hi I signed up for a 18 month contract with Virgin Media and decided to take a o2 sim card which should have come with 6gb of data. The sim card I received was 2gb but due to the double data is now 4gb. My understanding is it should be 6gb doubled up...

Mark2707 by Level 1: Joiner
  • 1202 Views
  • 3 replies
  • 0 kudos

Resolved! Virgin Media O2 Volt

I am a Virgin Media and O2 customer and have heard about the Volt "benefits" but cannot find out how/where/etc?When I try and go to the "Supercharge your world with Volt" page all I get is:OopsSorry, we're having trouble fetching your information at ...

Volt issue

I have an O2 account, moved over from Virgin Mobile, and now Virgin Broadband, when I try to sign up for Volt Benefits it says I'm. Not eligible. Can anyone help?

Kappa0698 by Level 1: Joiner
  • 502 Views
  • 2 replies
  • 0 kudos

Resolved! cancel contract

hi i wish to cancel my contract as i never use it

Resolved! Virgin media and O2 bundle package

I've just signed up to virgin media mega deal, broadband, tv and o2 with unlimited data.I got my o2 contract through email and message saying I will get 250gb data, unlimited airtime and unlimited texts. Why am I only getting 250gb when I've signed u...

Azda by Level 1: Joiner
  • 663 Views
  • 1 replies
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How to activate volt

I have been trying for a long time to get volt activated on my O2 account, more than a year My O2 account says I'm not eligible. It is active on my virgin media account and get the benefits. I have tried to contact O2 via chat. However for some reaso...

Cristinao by Level 1: Joiner
  • 1751 Views
  • 6 replies
  • 0 kudos

Order not requested

NC30168023 I’ve received an email confirming this order has been processed. I haven’t asked for this or made an order. Is it automated or is this a security

Marks75 by Level 1: Joiner
  • 433 Views
  • 1 replies
  • 0 kudos

Resolved! Order wifi Pods is impossible and I’ve been using data in half of the house

I’ve been a Virgin and O2 customer and bought a Volt broadband package. After being unable to use broadband in half of the house I started trying to order a wifi pod. I have used the Virgin media connect app and it shows 12mbps download speed which i...

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tote95 by Level 1: Joiner
  • 2735 Views
  • 2 replies
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Resolved! insurance

need to insure my phone

karen09 by Level 1: Joiner
  • 553 Views
  • 1 replies
  • 0 kudos

Trying to apply Volt speed increase, loops to an error

When we signed up for Virgin Media broadband, the guy took our details and as we were O2 customers said we would automatically be eligible for the Volt speed/data increase. However when the engineer came to connect our router ( **Personal info** ) et...

Lisa-32- by Level 1: Joiner
  • 551 Views
  • 2 replies
  • 0 kudos