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Forum Posts

Bigger benefits – Just for being with both Virgin Media and O2

Hi members, We wanted to remind everyone of the amazing Volt benefits you get when you’re with both of us. When you’ve got an eligible Virgin Media broadband pack or bundle and at least one eligible O2 Pay Monthly plan in your household, you have the...

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Dave-O2 by Community Manager
  • 4888 Views
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Introducing Volt – Even bigger benefits when you’re with both Virgin Media and O2

UPDATED on 19/2/25 to ensure Volt benefits are up to date. Good morning all. What a week this is going to be! This morning Virgin Media O2 has introduced Volt – the benefits you get when you’re with both Virgin Media and O2. Whether you're an O2 cust...

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Chris_K by Former Staff
  • 191862 Views
  • 534 replies
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Welcome to the Volt board!

Welcome to the Volt board This is the best place on the Community to ask any questions you may have about Volt, get involved in Volt related discussions, or even raise any issues you may have with Volt or getting the benefits applied. If you haven't ...

Martin-O2 by Former Staff
  • 9592 Views
  • 12 replies
  • 4 kudos

Bolt on

Hi I ordered a bolt on for my phone and I was wondering how long it takes to add extra data as it's been a good few hours now

Fyff by Level 1: Joiner
  • 577 Views
  • 2 replies
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Cancelling mega volt

I have contacted virgin to cancel my tv package and they have given me your number to cancel my volt package, to my horrific conversation with benny O2, very rude and very upsetting conversation, told me to call tomorrow to cancel. my mob no ********...

NH-66 by Level 1: Joiner
  • 520 Views
  • 1 replies
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Resolved! volt 02 travel inclusive zone bolt on

In my bolt ons, I have "Volt 02 travel inclusive zone" showing as active. Does this mean I can use my tarrif for free internet in the US?

rabble by Level 1: Joiner
  • 1037 Views
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Resolved! Volt double data

Hi I still haven’t received my double data of 25GB 

Resolved! Cancelling SIM only contract

Hi, I received a SIM only contract through my Virgin Media package. That package period has now co concluded, and I now wish to cancel this O2 add on service which I have never actually used. How can I cancel this, O2 are making this very difficult T...

Mark_333 by Level 1: Joiner
  • 1134 Views
  • 4 replies
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Resolved! Cancel supercharged benefits

I’ve not requested any change to my account and suddenly received this message from o2: Just confirming we've now added your 10GB Volt Double Data Boost, Volt O2 Travel Inclusive Zone. This is part of your supercharged benefits with Virgin Media. You...

Kat99 by Level 1: Joiner
  • 1011 Views
  • 3 replies
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Resolved! Virgin and O2 benefits

What benefits do i get for being both a Virgin Media and O2 customer?

Cokes by Level 1: Joiner
  • 501 Views
  • 1 replies
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Resolved! Volts

Hi I recently spoke to a customer service advisor at virgin media about the broadband issues at our home. He said as my husband is registered with them and I have an o2 account we would be eligible for volt benefits and get WiFi boosters but it’s sti...

Bethm202 by Level 1: Joiner
  • 672 Views
  • 1 replies
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Resolved! My O2 Mobile Contract ends 6 months before My Broadband contract ends with Virgin Media in August

I hope someone can help me please.I had the most awful experience with O2, porting my number and setting up my VOLT contract with Virgin Media (VM) and I just dread going through any of that again.The contract with VM was for 24 months, but the contr...

Resolved! How to activate volt

I’ve recently installed virgin media in my home and cannot find how to activate the volt benefits on my mobile. When I search help diverts me to sign in to my o2 which I’m already signed into and send me in circles with no solution.

Pajuwood by Level 1: Joiner
  • 715 Views
  • 1 replies
  • 0 kudos