links on accounts.O2.co.uk failing

[JamesC1]

I'm trying to chase a late delivery on a sim card. but my web browser is reporting inaccessable https://mymobile2.o2.co.uk/ pages

Message

Hmm. We’re having trouble finding that site.

We can’t connect to the server at mymobile2.o2.co.uk.

[Enlli]

Just this minute tried and the site is working fine here.

As to late delivery of a SIM the only thing O2 will be able to tell you is it has left them. The tracking number is a Royal Mail internal number and cannot be used outside of RM.

You could try the Sales team, you can call them on 0800 081 0255

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

[JamesC1]

I tried the sales team before posting, and gave up after waiting 30 minutes.

[Enlli]

Try Social Media to save waiting

Message O2 on 

 (Facebook) (https://o2uk.co/O2CFB)  

X (Twitter) (https://o2uk.co/O2CTW) or 

Instagram (https://o2uk.co/O2CIG) ,,

They should be able to help you.

[Oxonian]

@JamesC1 

That link is working for me too. 

Try clearing your temporary internet files cache and your cookies, reboot and try the site again.