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iPhone 12 and Apple Watch Series 8 cellular. No data and error code 90.

westbarbary
Level 1: Joiner
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Registered:

Hello. I recently purchased an Apple Watch 8 through my O2 plan, but when I try and pair it with my phone and activate the cellular account I get error code 90 and the watch does not work away from my phone as it should do. 

I have activated the eSIM and restarted both the phone and the watch to no avail. Is anybody able to help? Thank you

 

 

 

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Enlli
Level 67: Unsung hero
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Registered:

Don't know how many of these have come up today.

I'll tag an advisor who will message you here in the morning

@O2Ryan another Error 90 needing help

@westbarbary 

 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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O2Ryan
Former Staff
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thanks for the tag ill send a private message over now.

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