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eSim not working

AmyJ
Level 1: Joiner
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on ‎26-06-2024 11:22

on ‎26-06-2024 11:22

Hi. I’ve just received my upgraded phone and selected the option to have an eSim but now I have the new phone it states my old phone is not compatible with Esim and to contact O2. Does anyone have the number I need to call please? 

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madasaf1sh
Level 78: King of Kings
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on ‎26-06-2024 11:41

on ‎26-06-2024 11:41

@AmyJ 

 

All the contact details can be found here Guide: How to find help & contact O2 

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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