on 26-06-2020 12:44
I seem to have purchased Google play without realising it & would like to know how to cancel it so i dont get charged each month.
could not find anything on website on how to do this could you help please.
26-06-2020 13:00 - edited 26-06-2020 13:02
26-06-2020 13:00 - edited 26-06-2020 13:02
You can't cancel Google Play. If you have bought something then you have to pay for it.
You can probably cancel the app or game you bought through the actual item itself.
To prevent this in future call O2 and ask for a bar to charge to mobile put on your account
All numbers are in this guide. Guide: Coronavirus Community Help and Support
0800 587 4005 is the best number to call.
Veritas Numquam Perit
on 26-06-2020 15:25
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here