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Resolved! WiFi calling on sim only

If I get an o2 sim only contract (providing my own phone) will I be able to use WiFi calling?I was on a pay monthly tariff but I’m having problems with my current phone. I really don’t want to sign up for a new 3 year contract. I didn’t realize when ...

Resolved! New phone

I want to buy only mobile but i dont need any plan for sim as i am already using 13 pro max with sim

iMessage won’t verify my number to send messages

I am struggling to send an iMessage as my number is not verified. When I try to tick next to my number it says there’s an error. I have followed all the steps but no luck.

Resolved! close my account

can you help me too close my account

Resolved! Phone Bill

I have paid my latest phone bill, I have received a text thanking me for payment and the money has been taken out of my account however my data/calls/texts have not turned back on yet. I’ve restarted my phone and it’s been over an hour since payment

Apple watch esim

Hoping someone here can help me with this Bought an apple watch from o2 and had to reset it due to a different issue but when I did that, I’ve deleted the plan from the watch. Called o2 and the woman sent me out an esim, I’ve got the esim and called ...

S21 phone: network not working since fixed phone

Hey Folks, I recently had my phone repaired. When I got it back I noticed that my phone network wasn't working. I wasn't able to send or recieve calls. Would someone tell me how I can restore this function?Kind Regards

Resolved! Port problems

Hi i ported my my virgin pay monthly sim to O2 in October 2022, ported my number over and can’t send messages. Despite trying the many things suggested at the time my messages still don’t work. Can I get some help to get messages working on my SIM? T...

Resolved! No service

How long will i have no service for when there is an outage?

Resolved! Porting old number failed?

Hi I have provided o2 with my PAC code from Sky to keep my old number. My old Sky sim has lost service now so I had assumed my number has been switched. My o2 sim is still in its original number. When trying to call my sky number (which I want to kee...

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